How to disable “required to login” for Woocommerce Checkout?

  • Resolved jimmylieu

    (@jimmylieu)


    6 years, 8 months ago

    Hi,

    I want to disable logins to purchase products from my website. I sell subscriptions and I have the WooCommerce extension. Here are my Woocommerce settings: https://gyazo.com/933da107fbf721ca54c4818244ec8109

    When I try to purchase from my browser and go to checkout, I see the checkout screen and I am able to pay with PayPal. However, if I try to purchase from my mobile phone and go to check, I see a warning that says “You must be logged in to check.” I am unable to purchase without being logged in.

    Why am I able to check out (without logging in) on my browser but I am forced to create an account on my mobile phone to check out?

    I disabled all my plugins and I tried purchasing the same product from my mobile phone and I was able to check out (without logging in). However, when I turn the WooCommerce subscriptions extension on, it goes back to requiring a login. Someone please help! How do I solve this?

    Do I have the right options checked? Is it a theme or WooCommerce issue? How do I fix this? Please help!

    • This topic was modified 6 years, 8 months ago by jimmylieu.
Viewing 1 replies (of 1 total)
  • Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    WooCommerce Subscriptions requires a user account in order to be able to function normally. The custom post type that saves the subscription data relies on a user account. You cannot turn this off for when WooCommerce Subscriptions are purchased.

    Kind regards,

Viewing 1 replies (of 1 total)
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