How to Delete / kick out a user

  • Resolved jorgeandresca

    (@jorgeandresca)


    8 months, 1 week ago

    Hi guys

    Thank you in advance:

    I’ve been trying to solve this for a while: I need to kick out users or delete them from the entire chat.

    My users are logging in with their name. Then they open the chat on their phone, but they can’t use their username anymore as there is this popup saying “This username has been taken”

    Is there a configuration to be able to reconnect as the same user, or to let me kick out or delete the user?

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jorgeandresca

    (@jorgeandresca)

    I tried setting Authentication days = 0, and unchecking Keep Authenticated.

    I am opening the chat in Incognito Mode and setting the name to John. Then I close the browser, open it again, try to set John, and it says that the username has been used.

    Plugin Author Marcin

    (@marcinlawrowski)

    Hello @jorgeandresca

    Please enable “Disable User Name Duplication Check” in chat’s Appearance settings.

    Thread Starter jorgeandresca

    (@jorgeandresca)

    Thank you! it worked fine

Viewing 3 replies - 1 through 3 (of 3 total)
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