HOW TO DELETE IT

  • Resolved designserve

    (@designserve)


    5 years, 3 months ago

    Hi, please give full steps for deleting this plugin from my site including a list of database tables. Others have requested this from you and it has been ignored. The plugin failed to activate properly on my sub-site. Yes, I followed the instructions correctly. Deletion did not work and has completely trashed my multisite. I’m not interested in fixing it. Normally I check out plugins very thoroughly but on this occasion I trusted Google. I won’t make that mistake again. Deleting the plugin via ftp does not fix it. List the database tables please so that I can delete them manually.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter designserve

    (@designserve)

    Maxed out the memory on my server trying to delete the plugin. 6Gb 6 cores which normally uses minimal resources. Only a reboot would fix it. Thankfully it only took me half hour to figure out, I could have been editing and deleting files all over the place via ftp if I had less experience. Very poor Google, you should at least ensure that it uninstalls fully and easily, and I’m not the first one to have problems uninstalling.

    Plugin Support James Osborne

    (@jamesosborne)

    We are prioritising a fix for this known bug at the moment. Please bear with us, I will provide an update shortly.

    @designserve Just a quick turnaround that we were able to resolve the issue in version 1.1.1 Sorry for the trouble, but we appreciate the report.

    Plugin Support James Osborne

    (@jamesosborne)

    @designserve Just to let you know that with the issue you reported now being resolved I will close this support topic. Thanks for alerting us to this problem, which others also encountered. As Renee mentioned v1.1.1 provided a fix, and if you do wish to uninstall Site Kit in full you can download the latest version of the plugin before uninstalling. That will also remove all traces from your database, along with the standard files being removed.

    Thanks again, and hopefully you will give it another try!

Viewing 4 replies - 1 through 4 (of 4 total)
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