• Resolved michacassola

    (@michacassola)


    How do we set the scripts up in a way that they get deleted once the user changes their setting?
    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • I also have this problem. The plugin blocks cookies well on first load, but if I accept cookies and they load, when I change my mind and disable them they are not deleted (specifically GA cookies).

    Plugin Author Nicola Modugno

    (@shark986)

    Hello!

    You have to think that the third party services install cookies related to their domains, so only them have the ability to manage those cookies. At a software level, nobody else could manage them: this is for security and privacy reasons (cookies are used to keep credentials details, for example, so if I am able to read cookies of other domains, potentially I could get access to personal data used to different web sites). The only possibility to delete those cookies is to manage them from a higher level: the browser (so this management has to be done by the end-user).

    Hope that I was able to write clearly these concepts.
    Let me know, Nicola.

    That’s a very helpful answer Nicola!

    So I think the best course of action if a user has ‘changed their mind’ is to give them the information in the privacy and cookies policy that they will have to clear existing cookies themselves.

    Thread Starter michacassola

    (@michacassola)

    @dayaftergroup That sounds only logical!

    @shark986 Thanks for your answer, so other software when they give the user the option to change the settings, also cannot delete the already set cookies, that means its all fake everywhere when tehy give these change settings option?
    PS: In the inspector in the application-cookies settings only my domain shows up for cookies, although I use GTM.

    One more thing! I highly appreciate what you have done with this Plugin! Thank you very much! I will give you 5 Stars! Let me know if I can do anything for you in return!

    • This reply was modified 4 years, 5 months ago by michacassola.
    • This reply was modified 4 years, 5 months ago by michacassola.
    Plugin Author Nicola Modugno

    (@shark986)

    @dayaftergroup it is nice if you provide users all kind of details to manage their privacy!
    However, with the GDPR you should put into the policies how to refuse/manage the cookies (from the browser) and the links to the policies of the used third party services.

    @michacassola to be honest I do not know how other software manages cookie.
    It is possible to delete the cookies saved from third party services and related for the specific domain (in the previous comment I was talking about cookie saved from third party services but related to their domains, not your domain) but there are 2 considerations:

    1) If I delete the cookies, there is a possibility to interfere with some features of the third party service (or broke something);

    2) Avoiding that the service starts, those cookies are irrelevant even if they are present.

    Maybe I did not understand:

    In the inspector in the application-cookies settings only my domain shows up for cookies, although I use GTM

    in which scenario?

    Thread Starter michacassola

    (@michacassola)

    I use only one script on my website, which is Google Tag Manager. It gets loaded when the user consents, otherwise only functional cookies get loaded, these are the two clickable options. GTM then loads Analytics, Ads Conversion Tracking, Facebook Pixel…

    I added a sentence that the user if wishing to withdraw their consent has to delete them in their browser and reload the page. It would be nice if you could add that functionality if at all possible to control the browser in javascript. Reloading page is possible, is deleting cookies?
    https://stackoverflow.com/questions/179355/clearing-all-cookies-with-javascript

    If you plugin does this and what I will write in a seperate post, it will be truly the perfect cookie plugin!!! I will donate a few bucks to this plugin now. (Already left you a review also)

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘How to delete cookies when user changes settings?’ is closed to new replies.