How to deactivate plugin

  • Resolved ericscoles

    (@ericscoles)


    4 months, 3 weeks ago

    Search is not currently working so please forgive me if this is a repeated topic.

    Trying to figure out how to deactivate the plugin.

    We have it installed & network-activated on a multisite. In the Plugins listing, there’s no ‘Deactivate’ option, only an ‘opt out’ option. (Also, not clear what that does but haven’t tried to look it up as the main thing I need to be able to do is to deactivate this plugin as part of a troubleshooting process.)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Kim L

    (@kimmyx)

    Hi @ericscoles,

    If it’s a multisite setup, the plugin must have been installed and network-activated.

    To network deactivate, you have to go to your Network Admin > Plugins.

    Please see: https://share.zight.com/xQuoodYw

    Let us know how it goes. ??

    Thread Starter ericscoles

    (@ericscoles)

    This is a multisite. However, ‘Deactivate’ is not available as an option for this plugin at Network Admin > Plugins.

    Column one in the Plugins table displays as follows:

    WP Data Access
    Network Active [not linked] | Upgrade [linked to /wp-admin/admin.php?billing_cycle=annual&page=wpda-pricing] | Opt Out [linked to /wp-admin/plugins.php#]

    This is using the root admin account, configured as a superuser.

    I suppose I could directly edit the database but I’d rather not have to do that. I need to be able to normally deactivate this in order to tell whether it’s breaking another plugin.

    EDIT: Not sure how I did it, but I was looking at the root site, not the network admin. Deactivated now, thanks for your reply.

    • This reply was modified 4 months, 2 weeks ago by ericscoles.
Viewing 2 replies - 1 through 2 (of 2 total)
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