• Resolved Imran Patel

    (@imranpatel44)


    Hello Support,

    I have already setup Simple Subscription in woocommerce and many members already purchased my monthly subscription. Now I want to update same product with Variable Subscription, but woocommerce did not allow me for update product because of active subscription on same product.

    Can you please help me on this.

    I do not want to create new product, i just want to update old Simple Subscription product into Variable Subscription.

    Looking forward to hear from you.

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    Could you please let us know which plugin are you using for managing subscriptions?

    Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thanks!

    Thread Starter Imran Patel

    (@imranpatel44)

    Hello @gabrielfuentes ,

    Thank you for your response.

    I am using WooCommerce Memberships and WooCommerce Subscriptions for managing subscriptions.

    Here are System Status report.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://millican.club
    Site address (URL): https://millican.club
    WC Version: 5.1.1
    REST API Version: ? 5.1.1
    WC Blocks Version: ? 4.4.3
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.0.2
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.29
    PHP Post Max Size: 128 MB
    PHP Time Limit: 1000
    PHP Max Input Vars: 10000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.23-MariaDB-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.1
    WC Database Prefix: wp_
    Total Database Size: 90.73MB
    Database Data Size: 73.63MB
    Database Index Size: 17.10MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.19MB + Index: 0.08MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.88MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.20MB + Index: 0.25MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
    wp_categorymeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_check_email_log: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_comments: Data: 1.52MB + Index: 0.78MB + Engine InnoDB
    wp_contact_us_form: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_event_colors_location: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_event_colors_location_version: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_fbv: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_fbv_attachment_folder: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_gglcptch_allowlist: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_member_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 7.50MB + Index: 0.16MB + Engine InnoDB
    wp_pmxe_exports: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_google_cats: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_templates: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_portfolio_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_postmeta: Data: 19.55MB + Index: 6.03MB + Engine InnoDB
    wp_posts: Data: 2.52MB + Index: 0.45MB + Engine InnoDB
    wp_product_catmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_sliders: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_slides: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_sbi_instagram_posts: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_search_filter_cache: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_search_filter_term_results: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_swpm_membership_meta_tbl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_swpm_membership_tbl: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_swpm_members_tbl: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_swpm_payments_tbl: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.14MB + Index: 0.08MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_tm_taskmeta: Data: 0.20MB + Index: 0.03MB + Engine InnoDB
    wp_tm_tasks: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp_usermeta: Data: 13.52MB + Index: 6.03MB + Engine InnoDB
    wp_users: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
    wp_user_additional_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_user_additional_members: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
    wp_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_waiver_form_entries: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.22MB + Index: 0.06MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpml_mails: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
    wp_yikes_easy_mc_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 0.23MB + Index: 0.20MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 142
    acf-field-group: 16
    attachment: 786
    custom_css: 1
    faq: 22
    is_search_form: 5
    mc4wp-form: 1
    member: 15
    nav_menu_item: 57
    oembed_cache: 8
    page: 53
    pdf: 10
    portfolio: 17
    porto_builder: 8
    post: 22
    product: 97
    product_variation: 149
    property: 25
    revision: 292
    saswp: 1
    search-filter-widget: 3
    shop_coupon: 6
    shop_order: 823
    shop_order_refund: 3
    shop_subscription: 272
    slick_slider: 3
    ticket: 12
    user_registration: 2
    vc_grid_item: 7
    vsz_responsive_slick: 1
    waiver_form: 6
    wc_membership_plan: 11
    wc_user_membership: 312
    wpcf7_contact_form: 6
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (45) ###
    
    Advanced Custom Fields: Theme Code Pro: by Hookturn with Ben Pearson – 2.5.2
    Ivory Search: by Ivory Search – 4.4.1
    Advanced Custom Fields PRO: by Delicious Brains – 5.9.9
    PublishPress Capabilities: by PublishPress – 2.1
    Check & Log Email: by WPChill – 1.0.2
    Cloudflare: by Cloudflare
    Inc. – 4.5.1
    
    Contact Form 7: by Takayuki Miyoshi – 5.4.2
    Dynamic Featured Image: by Ankit Pokhrel – 3.7.0
    FileBird: by Ninja Team – 4.8
    reCaptcha by BestWebSoft: by BestWebSoft – 1.63
    Heartbeat Control by WP Rocket: by WP Rocket – 2.0
    Hide admin menu: by Bhavin Thummar & Maulik Patel (BM Studio) – 1.1.0
    Import and export users and customers: by codection – 1.17.8.1
    Instagram Feed Pro Personal: by Smash Balloon – 5.12.1
    Jetpack: by Automattic – 9.9.1
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.5
    Kadence WooCommerce Email Designer: by Kadence WP – 1.4.7
    Mailchimp for WooCommerce: by Mailchimp – 2.5.1
    Millican ACF Blocks: by  – 1.0.0
    Facebook for WordPress: by Facebook – 3.0.5
    Password Protected: by Ben Huson – 2.4
    Porto Theme - Functionality: by P-Themes – 1.3.11
    Post Types Order: by Nsp Code – 1.9.5.6
    Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.82.2
    Search & Filter Pro: by Code Amp – 2.5.10
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.59
    
    User Registration: by WPEverest – 1.6.3
    User Role Editor: by Vladimir Garagulya – 4.60.1
    Woocommerce Table Rate Shipping: by JEM Plugins – 2.1.1
    WooCommerce Stripe Gateway: by WooCommerce – 5.3.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
    MailChimp for WooCommerce Memberships: by SkyVerge – 1.4.0
    WooCommerce Memberships: by SkyVerge – 1.20.0
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.17
    WooCommerce Subscriptions: by WooCommerce – 3.0.12
    WooCommerce: by Automattic – 5.1.1
    Yoast SEO: by Team Yoast – 16.8
    WP Crontrol: by John Blackbourn & crontributors – 1.10.0
    WP Mail Logging: by Wysija – 1.9.8
    WP-Property: by Usability Dynamics
    Inc. – 2.4.2
    
    WPC Grouped Product for WooCommerce: by WPClever – 2.5.7
    WPS Menu Exporter: by WPServeur
    NicolasKulka
    wpformation
    benoti – 1.3.2
    
    Easy Forms for Mailchimp: by YIKES
    Inc. – 6.5.5
    
    YITH Event Tickets for WooCommerce Premium: by YITH – 1.3.7
    Yoast Test Helper: by Team Yoast – 1.14
    
    ### Inactive Plugins (9) ###
    
    Classic Editor: by WordPress Contributors – 1.6.2
    MMUnicode Embed: by saturngod – 1.6.6
    NitroPack: by NitroPack LLC – 1.5.4
    Slider Revolution: by ThemePunch – 6.1.2
    Slider Revolution Before/After Add-On: by ThemePunch – 2.0.2
    Slider Revolution Particles Effect: by ThemePunch – 2.1.0
    Smush: by WPMU DEV – 3.8.8
    W3 Total Cache: by BoldGrid – 2.1.5
    Wordfence Security: by Wordfence – 7.5.4
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    ticket-event (ticket-event)
    variable (variable)
    variable subscription (variable-subscription)
    woosg (woosg)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #207 - /marketplace-shop/
    Cart: #208 - /cart/
    Checkout: #209 - /checkout/
    My account: ? Page does not contain the [woocommerce_my_account] shortcode.
    Terms and conditions: #3616 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Porto Child
    Version: 1.1
    Author URL: https://www.portotheme.com/
    Child Theme: ?
    Parent Theme Name: Porto
    Parent Theme Version: 6.0.6
    Parent Theme Author URL: https://www.portotheme.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: porto-child/woocommerce/archive-product.php version - is out of date. The core version is 3.4.0
    porto/woocommerce/cart/cart-empty.php
    porto/woocommerce/cart/cart-shipping.php
    porto/woocommerce/cart/cart-totals.php
    porto/woocommerce/cart/cart.php
    porto/woocommerce/cart/cross-sells.php
    porto/woocommerce/cart/mini-cart.php
    porto/woocommerce/cart/proceed-to-checkout-button.php
    porto/woocommerce/cart/shipping-calculator.php
    porto-child/woocommerce/checkout/form-billing.php
    porto/woocommerce/checkout/form-checkout.php
    porto/woocommerce/checkout/form-coupon.php
    porto/woocommerce/checkout/form-login.php
    porto/woocommerce/checkout/form-pay.php
    porto/woocommerce/checkout/form-shipping.php
    porto/woocommerce/checkout/payment-method.php
    porto/woocommerce/checkout/payment.php
    porto-child/woocommerce/checkout/review-order.php
    porto-child/woocommerce/checkout/thankyou.php
    porto/woocommerce/content-product-cat.php
    porto-child/woocommerce/content-product.php
    porto-child/woocommerce/content-single-product.php
    porto/woocommerce/content-widget-product.php
    porto/woocommerce/global/form-login.php
    porto/woocommerce/global/quantity-input.php
    porto/woocommerce/global/wrapper-start.php
    porto-child/woocommerce/loop/add-to-cart.php
    porto-child/woocommerce/loop/loop-end.php
    porto-child/woocommerce/loop/loop-start.php
    porto/woocommerce/loop/no-products-found.php
    porto/woocommerce/loop/orderby.php
    porto/woocommerce/loop/pagination.php
    porto/woocommerce/loop/rating.php
    porto/woocommerce/loop/sale-flash.php
    porto-child/woocommerce/myaccount/dashboard.php
    porto-child/woocommerce/myaccount/downloads.php
    porto-child/woocommerce/myaccount/form-add-payment-method.php
    porto-child/woocommerce/myaccount/form-edit-account.php
    porto-child/woocommerce/myaccount/form-edit-address.php
    porto/woocommerce/myaccount/form-login.php
    porto-child/woocommerce/myaccount/form-lost-password.php
    porto/woocommerce/myaccount/form-reset-password.php
    porto/woocommerce/myaccount/lost-password-confirmation.php
    porto/woocommerce/myaccount/my-account.php
    porto-child/woocommerce/myaccount/my-address.php
    porto-child/woocommerce/myaccount/my-downloads.php
    porto-child/woocommerce/myaccount/my-orders.php
    porto/woocommerce/myaccount/navigation.php
    porto-child/woocommerce/myaccount/orders.php
    porto-child/woocommerce/myaccount/payment-methods.php
    porto-child/woocommerce/myaccount/view-order.php
    porto/woocommerce/order/form-tracking.php
    porto-child/woocommerce/order/order-details-customer.php
    porto-child/woocommerce/order/order-details.php
    porto-child/woocommerce/order/order-downloads.php
    porto/woocommerce/order/tracking.php
    porto-child/woocommerce/single-product/add-to-cart/grouped.php
    porto/woocommerce/single-product/add-to-cart/simple.php
    porto/woocommerce/single-product/add-to-cart/variable.php
    porto/woocommerce/single-product/meta.php
    porto/woocommerce/single-product/product-attributes.php
    porto/woocommerce/single-product/product-image.php
    porto/woocommerce/single-product/product-thumbnails.php
    porto/woocommerce/single-product/rating.php
    porto-child/woocommerce/single-product/related.php
    porto/woocommerce/single-product/review-meta.php
    porto/woocommerce/single-product/review-rating.php
    porto/woocommerce/single-product/review.php
    porto/woocommerce/single-product/sale-flash.php
    porto/woocommerce/single-product/short-description.php
    porto-child/woocommerce/single-product/tabs/description.php
    porto/woocommerce/single-product/tabs/tabs.php
    porto/woocommerce/single-product/title.php
    porto/woocommerce/single-product/up-sells.php
    porto/woocommerce/single-product-reviews.php
    porto-child/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Memberships ###
    
    Restriction mode:: Hide content only
    Public content:: Products: 1 item
    Excluded from discounts:: –
    Membership plans:: 11 (10 published)
    Test Variable Membership Plan:: Members: 0Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No
    test recurring:: Members: 5Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No
    The Stables Boarder (draft):: Members: 1Access method: Manual assignment onlyAccess length: Unlimited Subscription: No? The plan contains a rule to restrict all Posts to non-members
    Test membership:: Members: 4Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No
    Conservancy TrailPass Membership:: Members: 189Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No
    Conservancy Individual Membership:: Members: 26Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No
    Conservancy Family Membership:: Members: 80Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No
    Spring Homeowner Membership:: Members: 2Access method: Product(s) purchaseAccess length: Specific length (1 years)Subscription: YesInstallment plan: No? The plan has purchasing discounts
    but none are active
    
    Hollow Homeowner Membership:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (1 years)Subscription: YesInstallment plan: No
    Creek Homeowner Membership:: Members: 1Access method: Product(s) purchaseAccess length: Specific length (1 years)Subscription: YesInstallment plan: No
    Meadows Homeowner Membership:: Members: 4Access method: Product(s) purchaseAccess length: Specific length (1 years)Subscription: YesInstallment plan: No
    
    ### Subscriptions ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Staging
    Subscriptions Live URL: https://millicanreserve.com
    Subscriptions Template Theme Overrides: porto-child/woocommerce/myaccount/subscription-details.php
    porto-child/woocommerce/myaccount/subscription-totals-table.php
    
    Subscription Statuses: draft: 21
    wc-active: 19
    wc-pending: 1
    wc-on-hold: 225
    wc-cancelled: 6
    
    WooCommerce Account Connected: ? No
    Custom Retry Rules: ? No
    Custom Retry Rule Class: ? No
    Custom Raw Retry Rule: ? No
    Custom Retry Rule: ? No
    Retries Migration Status: ? Completed
    Report Cache Enabled: ? Yes
    Cache Update Failures: ? 0 failure
    
    ### Store Setup ###
    
    Country / State: United States (US) — Texas
    
    ### Subscriptions by Payment Gateway ###
    
    Stripe: draft: 18
    wc-active: 15
    wc-cancelled: 6
    wc-on-hold: 223
    
    ### Payment Gateway Support ###
    
    Direct bank transfer: products
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    pre-orders
    
    ### Action Scheduler ###
    
    Complete: 583
    Oldest: 2021-07-10 04:23:38 -0500
    Newest: 2021-08-09 08:11:15 -0500
    
    Failed: 1
    Oldest: –
    Newest: –
    
    Pending: 21
    Oldest: 2021-08-12 03:00:00 -0500
    Newest: 2023-02-15 06:40:56 -0600
    
    ### Status report information ###
    
    Generated at: 2021-08-09 23:07:17 -05:00
    

    Looking forward to hear from you.

    Thanks,
    Imran

    • This reply was modified 3 years, 3 months ago by Imran Patel.
    Plugin Support abwaita a11n

    (@abwaita)

    Hi @imranpatel44,

    Thanks for the SSR.

    Since you’re using our paid WooCommerce Subscriptions extension, kindly contact us at WooCommerce.com > My Account > Support.
    You may need to login to your WooCommerce account before you can access that page.

    We will be able to help you further there.

    Thread Starter Imran Patel

    (@imranpatel44)

    Hello @abwaita ,

    Thank you for your response.

    I have created Ticket on Woocommerce. Here are my Ticket Id “Ticket #4210805”.

    Please check and reply on that.

    Thanks,
    Imran

Viewing 4 replies - 1 through 4 (of 4 total)
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