How to Convert Simple Subscription to Variable Subscription
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Hello Support,
I have already setup Simple Subscription in woocommerce and many members already purchased my monthly subscription. Now I want to update same product with Variable Subscription, but woocommerce did not allow me for update product because of active subscription on same product.
Can you please help me on this.
I do not want to create new product, i just want to update old Simple Subscription product into Variable Subscription.
Looking forward to hear from you.
Thank you
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Hi there ??
Could you please let us know which plugin are you using for managing subscriptions?
Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Thanks!
Hello @gabrielfuentes ,
Thank you for your response.
I am using WooCommerce Memberships and WooCommerce Subscriptions for managing subscriptions.
Here are System Status report.
### WordPress Environment ### WordPress address (URL): https://millican.club Site address (URL): https://millican.club WC Version: 5.1.1 REST API Version: ? 5.1.1 WC Blocks Version: ? 4.4.3 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 2.0.2 Log Directory Writable: ? WP Version: 5.8 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.29 PHP Post Max Size: 128 MB PHP Time Limit: 1000 PHP Max Input Vars: 10000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 10.3.23-MariaDB-cll-lve Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.5.1 WC Database Prefix: wp_ Total Database Size: 90.73MB Database Data Size: 73.63MB Database Index Size: 17.10MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.19MB + Index: 0.08MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.88MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + 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The core version is 3.4.0 porto/woocommerce/cart/cart-empty.php porto/woocommerce/cart/cart-shipping.php porto/woocommerce/cart/cart-totals.php porto/woocommerce/cart/cart.php porto/woocommerce/cart/cross-sells.php porto/woocommerce/cart/mini-cart.php porto/woocommerce/cart/proceed-to-checkout-button.php porto/woocommerce/cart/shipping-calculator.php porto-child/woocommerce/checkout/form-billing.php porto/woocommerce/checkout/form-checkout.php porto/woocommerce/checkout/form-coupon.php porto/woocommerce/checkout/form-login.php porto/woocommerce/checkout/form-pay.php porto/woocommerce/checkout/form-shipping.php porto/woocommerce/checkout/payment-method.php porto/woocommerce/checkout/payment.php porto-child/woocommerce/checkout/review-order.php porto-child/woocommerce/checkout/thankyou.php porto/woocommerce/content-product-cat.php porto-child/woocommerce/content-product.php porto-child/woocommerce/content-single-product.php porto/woocommerce/content-widget-product.php porto/woocommerce/global/form-login.php porto/woocommerce/global/quantity-input.php porto/woocommerce/global/wrapper-start.php porto-child/woocommerce/loop/add-to-cart.php porto-child/woocommerce/loop/loop-end.php porto-child/woocommerce/loop/loop-start.php porto/woocommerce/loop/no-products-found.php porto/woocommerce/loop/orderby.php porto/woocommerce/loop/pagination.php porto/woocommerce/loop/rating.php porto/woocommerce/loop/sale-flash.php porto-child/woocommerce/myaccount/dashboard.php porto-child/woocommerce/myaccount/downloads.php porto-child/woocommerce/myaccount/form-add-payment-method.php porto-child/woocommerce/myaccount/form-edit-account.php porto-child/woocommerce/myaccount/form-edit-address.php porto/woocommerce/myaccount/form-login.php porto-child/woocommerce/myaccount/form-lost-password.php porto/woocommerce/myaccount/form-reset-password.php porto/woocommerce/myaccount/lost-password-confirmation.php porto/woocommerce/myaccount/my-account.php porto-child/woocommerce/myaccount/my-address.php porto-child/woocommerce/myaccount/my-downloads.php porto-child/woocommerce/myaccount/my-orders.php porto/woocommerce/myaccount/navigation.php porto-child/woocommerce/myaccount/orders.php porto-child/woocommerce/myaccount/payment-methods.php porto-child/woocommerce/myaccount/view-order.php porto/woocommerce/order/form-tracking.php porto-child/woocommerce/order/order-details-customer.php porto-child/woocommerce/order/order-details.php porto-child/woocommerce/order/order-downloads.php porto/woocommerce/order/tracking.php porto-child/woocommerce/single-product/add-to-cart/grouped.php porto/woocommerce/single-product/add-to-cart/simple.php porto/woocommerce/single-product/add-to-cart/variable.php porto/woocommerce/single-product/meta.php porto/woocommerce/single-product/product-attributes.php porto/woocommerce/single-product/product-image.php porto/woocommerce/single-product/product-thumbnails.php porto/woocommerce/single-product/rating.php porto-child/woocommerce/single-product/related.php porto/woocommerce/single-product/review-meta.php porto/woocommerce/single-product/review-rating.php porto/woocommerce/single-product/review.php porto/woocommerce/single-product/sale-flash.php porto/woocommerce/single-product/short-description.php porto-child/woocommerce/single-product/tabs/description.php porto/woocommerce/single-product/tabs/tabs.php porto/woocommerce/single-product/title.php porto/woocommerce/single-product/up-sells.php porto/woocommerce/single-product-reviews.php porto-child/woocommerce/single-product.php Outdated Templates: ? Learn how to update ### Memberships ### Restriction mode:: Hide content only Public content:: Products: 1 item Excluded from discounts:: – Membership plans:: 11 (10 published) Test Variable Membership Plan:: Members: 0Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No test recurring:: Members: 5Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No The Stables Boarder (draft):: Members: 1Access method: Manual assignment onlyAccess length: Unlimited Subscription: No? The plan contains a rule to restrict all Posts to non-members Test membership:: Members: 4Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No Conservancy TrailPass Membership:: Members: 189Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No Conservancy Individual Membership:: Members: 26Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No Conservancy Family Membership:: Members: 80Access method: Product(s) purchaseAccess length: Unlimited Subscription: YesInstallment plan: No Spring Homeowner Membership:: Members: 2Access method: Product(s) purchaseAccess length: Specific length (1 years)Subscription: YesInstallment plan: No? The plan has purchasing discounts but none are active Hollow Homeowner Membership:: Members: 0Access method: Product(s) purchaseAccess length: Specific length (1 years)Subscription: YesInstallment plan: No Creek Homeowner Membership:: Members: 1Access method: Product(s) purchaseAccess length: Specific length (1 years)Subscription: YesInstallment plan: No Meadows Homeowner Membership:: Members: 4Access method: Product(s) purchaseAccess length: Specific length (1 years)Subscription: YesInstallment plan: No ### Subscriptions ### WCS_DEBUG: ? No Subscriptions Mode: ? Staging Subscriptions Live URL: https://millicanreserve.com Subscriptions Template Theme Overrides: porto-child/woocommerce/myaccount/subscription-details.php porto-child/woocommerce/myaccount/subscription-totals-table.php Subscription Statuses: draft: 21 wc-active: 19 wc-pending: 1 wc-on-hold: 225 wc-cancelled: 6 WooCommerce Account Connected: ? No Custom Retry Rules: ? No Custom Retry Rule Class: ? No Custom Raw Retry Rule: ? No Custom Retry Rule: ? No Retries Migration Status: ? Completed Report Cache Enabled: ? Yes Cache Update Failures: ? 0 failure ### Store Setup ### Country / State: United States (US) — Texas ### Subscriptions by Payment Gateway ### Stripe: draft: 18 wc-active: 15 wc-cancelled: 6 wc-on-hold: 223 ### Payment Gateway Support ### Direct bank transfer: products Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions pre-orders ### Action Scheduler ### Complete: 583 Oldest: 2021-07-10 04:23:38 -0500 Newest: 2021-08-09 08:11:15 -0500 Failed: 1 Oldest: – Newest: – Pending: 21 Oldest: 2021-08-12 03:00:00 -0500 Newest: 2023-02-15 06:40:56 -0600 ### Status report information ### Generated at: 2021-08-09 23:07:17 -05:00
Looking forward to hear from you.
Thanks,
Imran- This reply was modified 3 years, 3 months ago by Imran Patel.
Hi @imranpatel44,
Thanks for the SSR.
Since you’re using our paid WooCommerce Subscriptions extension, kindly contact us at WooCommerce.com > My Account > Support.
You may need to login to your WooCommerce account before you can access that page.We will be able to help you further there.
Hello @abwaita ,
Thank you for your response.
I have created Ticket on Woocommerce. Here are my Ticket Id “Ticket #4210805”.
Please check and reply on that.
Thanks,
Imran
- The topic ‘How to Convert Simple Subscription to Variable Subscription’ is closed to new replies.