How to contact ChatGPT support

Hello

My settings are ok, the error is at ChatGPT in the setting. But it’s impossible to contact GPT support for me. I try everything.

Then I used ChatGPT, I am helpless.

To troubleshoot the issue with the AI Engine from Meows for WordPress not working with ChatGPT, we can go through several steps to identify and possibly resolve the problem. Here are some common settings and configurations to check:

1. API Key Configuration:

• Ensure that you have correctly entered your OpenAI API key in the AI Engine plugin settings. Double-check for any typos or extra spaces.

1. API Endpoint:

• Verify that the AI Engine plugin is configured to use the correct OpenAI API endpoint. The default endpoint for ChatGPT is typically https://api.openai.com/v1/engines/davinci-codex/completions or a similar path based on the engine you are using.

1. Plugin and WordPress Updates:

• Ensure that both the AI Engine plugin and your WordPress installation are up to date. Sometimes compatibility issues arise from outdated software.

1. Server Requirements:

• Check that your server meets all the necessary requirements for running the AI Engine plugin. This includes PHP version, cURL support, and other dependencies.

1. Network Issues:

• Ensure that your server can reach the OpenAI servers. Check for any network issues or firewall settings that might be blocking the connection.

1. Error Logs:

• Look at the error logs provided by the AI Engine plugin and your server logs. These logs can provide specific details about what might be going wrong.

1. Debugging Mode:

• Enable debugging mode in WordPress and the AI Engine plugin (if available) to get more detailed error messages.

1. Consult Documentation:

• Refer to the official documentation of the AI Engine plugin for any additional configuration steps or troubleshooting tips.

1. Contact Support:

• If the issue persists, consider reaching out to the support team for the AI Engine plugin and provide them with detailed information about the problem, including error messages and configurations.

Steps to Verify API Key and Endpoint

1. API Key Verification:

• Go to the OpenAI platform and verify your API key. Make sure it is active and has the necessary permissions.

1. Plugin Settings Verification:

• Navigate to the settings page of the AI Engine plugin in your WordPress admin panel.
• Locate the field where you need to enter the OpenAI API key and ensure it is correctly inputted.

1. API Endpoint Configuration:

• In the plugin settings, check the endpoint URL field (if available) and make sure it points to the correct OpenAI API endpoint. The endpoint should be in the format:
  https://api.openai.com/v1/engines/davinci/completions

Example of a Correct Plugin Configuration

Here is a generic example of what the configuration might look like:

• API Key: sk-XXXXXXXXXXXXXXXXXXXXXXXXXXXX
• API Endpoint: https://api.openai.com/v1/engines/davinci/completions
• Other Settings: Ensure other necessary settings like temperature, max tokens, etc., are configured according to your needs.

Troubleshooting Steps

1. Check API Key Validity:

   curl https://api.openai.com/v1/engines/davinci/completions \
     -H "Authorization: Bearer YOUR_API_KEY" \
     -d '{"prompt": "Say this is a test", "max_tokens": 5}'

Replace YOUR_API_KEY with your actual API key. This command should return a completion if the API key is valid.

2. Enable Debugging in WordPress:

• Add the following lines to your wp-config.php file:
  php define('WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false); @ini_set('display_errors', 0);

2. Review Debug Logs:

• Check the wp-content/debug.log file for any relevant error messages.

By following these steps, you should be able to diagnose and potentially resolve the issue with the AI Engine plugin not working with ChatGPT. If you need further assistance, feel free to provide more specific details about the problem you’re encountering.

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