Hello @marcina1,
We recommend using an SMTP plugin for better email delivery.
Typically, emails can be sent either through your hosting provider’s email sending mechanism or by using an SMTP plugin. Since the cart abandonment plugin operates on top of WooCommerce, if you can send WooCommerce order emails without an SMTP plugin, the cart abandonment recovery emails should also be functional.
However, if you are experiencing issues and this functionality is not available, we suggest reaching out to your hosting support for further assistance. Alternatively, you can set up an SMTP plugin as recommended in this article: https://cartflows.com/docs/recovery-emails-not-sending/.
Let us know if we could be of any further assistance.
