• Resolved janaa

    (@janaa)


    Hi

    I have migrated a website away from siteground.com and the SG Optimizer plugin no longer works.

    How can I completely uninstall it (via file manager and cpanel as I cannot access it via the WP dashboard).

    Thanks and kind regards

    • This topic was modified 3 years, 9 months ago by janaa.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Stoyan Georgiev

    (@stoyangeorgiev)

    Hello there @janaa,

    The plugin should detect that the environment is different and should auto-disable. If you cannot delete it from the WP-dashboard, you can safely remove it by deleting the folder inside wp-content/plugins/sg-cachepress.
    Also, remove any htaccess rules set by the plugin from your htaccess file located at the root directory of the website. When you are done, you can also remove the combined assets folder from wp-content/uploads/siteground-optimizer-assets.

    Kind regards,
    Stoyan

    Thread Starter janaa

    (@janaa)

    Thanks, Stoyan, much appreciated.

    Hi,

    What about wp-content/cache/?

    It could be some remains of the plugin there as well?

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @josem3748

    We don’t add anything there.

    We store combined files in uploads/siteground-optimizer-assets.

    Regards,
    Stanimir

Viewing 4 replies - 1 through 4 (of 4 total)
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