How to check analytics for WhatsApp Chat WP Plugin

You’re using a plugin to insert analytics.js
This old method do not work with our plugin.
I suggest you upgrade to gtag.js
It would be something like this:
<!– Global site tag (gtag.js) – Google Analytics –>
<script async src=”https://www.googletagmanager.com/gtag/js?id=UA-00000000-0″></script&gt;
<script>
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag(‘js’, new Date());

gtag(‘config’, ‘UA-00000000-0’);
</script>

gtag.js will automatically fire a event everytime someone click to chat in whatsapp button.
Analytics Dashboard >>> Events
Category: Chat
Action: Whatsapp_chat

You can also add tracking event manually using Google Tag Manager

Thank you Alexandre

this works.

Is there a way to include the following features to the whatsapp chat plugin?

1. automated greetings for chatters?

– for first time chatters a welcome greeting and regular chatters a welcome back
message..

2. customised sender id <like a business name to replace the phone number> ?

If the above 2 features are possible then it would be a fantastic plugin for businesses to brand themselves on the whatsapp platform.

Regards

1 – I believe there is no public api available yet to build a whatsapp chatbot.
But even when it’s ready, you should connect directly in your whatsapp account.
When it’s done, this plugin will interact just fine.

2 – Version 1.0 and 1.5 i gave the possibility to upload a image you wanted.
But unfortunatelly, i realized a few things:
– Most of people used a low quality image and looks terrible, especially on retina screen. Icon is indeed much better
– This is actually against whatsapp policy
– You can use css to change this if you really need

Regards!

Hi Alexandre!

In which part of plugin code should the above gtag.js be insert in?

Thanks for your suppport.

Alli