• Resolved raymondlv

    (@raymondlv)


    Hi,
    I have added the Stripe payment selection in my checkout page. (WooCommerce-setting-payment)
    But it seems that the from of the Strip payment can not be edited.
    I want it to show in English.
    Please check this link of the screenshot
    https://ibb.co/D13ZRkZ

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @raymondlv

    That should definitely not be happening. ?? Is your site’s language and currency set to English?

    Thread Starter raymondlv

    (@raymondlv)

    @m155y5
    Hi, yes, I set the language as EN and the currency is US dollar
    Please check this screenshot
    [img]https://i.ibb.co/LzgfJ0L/1.png[/img]
    1
    https://ibb.co/bgvn26S

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @raymondlv

    Apologies for the delayed response!

    I would recommend a full plugin and theme conflict test. You can read more about plugin and theme conflicts in our Self-Service Guide.

    Here’s how you can figure out which one may be causing the problem:

    Before you start

    • First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    • Second, I would suggest to install a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without effecting your current site visitors.

    How to test for conflicts
    In order to test for conflicts using Health Check & Troubleshooting:

    1. Go to Tools > Site Health > Troubleshooting.
    2. Select Enable Troubleshooting Mode. This will disable all your plugins and set your theme to a default one.
    3. Go to Plugins. There you can enable WooCommerce and Stripe by selecting Enable While Troubleshooting.
    4. Try to reproduce the problem. If the problem is resolved, it’s clearly a conflict. Now we need to figure out which plugin is causing this conflict.
    5. If you can’t reproduce the problem with only WooCommerce and Stripe enabled, go ahead and re-enable the other plugins one by one. Test after each one until the problem occurs again – this will tell you which plugin is conflicting.
    6. If you are unable to reproduce the problem with the rest of your plugins enabled it could be your theme causing the conflict. To test for this, please enable your original theme at your WordPress Dashboard in the Troubleshooting Mode section at the top (it will look similar to this: https://d.pr/i/bbvkLY). In the Troubleshooting window, you’ll be able to see a dropdown with available themes. Choose the one you normally use. Try reproducing the problem you’re experiencing. If you can reproduce it, your theme is the source of the conflict.

    Once you’ve done that, please check out How to test for plugin and theme conflicts and follow the steps there. Please let us know how that goes.

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘how to change Stripe from language in Checkout page’ is closed to new replies.