How to change status(es) in backend, when subscriber has no name

  • Hi there,

    I sometimes need to manually modify the lists of subscribers. In my specific case, I need to set the status of two lists manually.

    I tried this through audience, then edit the affected entry. In the edit mask, I can modify the status(es) of all lists, but when I click “Save”, the plug-in won’t save the new status(es) but shows me an error message “please enter first name”.

    This is very strange. In the subscription forms, I set the name to optional, so that people can subscribe only by “disclosing” their email address but not their names. And many people do exactly this, they only provide their email address.

    Now, for back-end editing, the name becomes mandatory.

    Probably that’s a bug, isn’t it? Or PEBTAC?

    Best regards,

    Kai

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hello there,

    Thanks for sharing the above information.

    We are sorry for the inconvenience caused to you.

    Thank you for bringing to our attention the above-mentioned issue. In the near future, we will fix the problem mentioned above. Satisfying our users is very important to us.

    We’ll notify you when it’s resolved in Email Subscribers.

    Let us know if you have any further queries.

    Thank you!
    Have a nice day ahead.
    Stay safe and healthy.

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hello there, @blubstar

    Hope you are doing great.

    Thanks for your patience and support.

    Our developer team has fixed the above-mentioned issue in the latest release of the plugin. We request you to please update the plugin.

    If still, you face any issue related to it please let us know.

    Waiting for your confirmation.

    Thank you for your cooperation!
    Stay safe & healthy`

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘How to change status(es) in backend, when subscriber has no name’ is closed to new replies.