• Resolved hangojango

    (@hangojango)


    Sorry for the hassle but can anyone advise how to unlink the follow.it account/email from this plugin?

    When I first activated this plugin, it populated with the wrong email address, because I’d had an incorrect email address for the site owner. Now the plugin has automatically connected with follow.it and created a follow.it account for the incorrect email address. I can’t get into that follow.it account.

    I’ve tried uninstalling/reinstalling, and rolling back to previous site back-up. Nothing works so the data is stored somewhere between this app and follow.it. How can I disconnect this?

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  • Plugin Contributor socialtech

    (@socialtech)

    The plugin doesn’t automatically create accounts on follow.it. It was for sure initiated manually from under question number 2 in the plugin.

    You can reach out to help (at) follow (dot) it and ask for support in changing the email address associated with your account.

    • This reply was modified 4 years, 1 month ago by socialtech.
Viewing 1 replies (of 1 total)
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