How to change admin email under General settings as email does not work

  • I have an issue with changing my admin ID in General settings in WordPress. Mine is not using shared hosting sites so those cPanel does not work.

    I have tried:
    1. Deleting my admin ID, and creating new admin ID under Users in WordPress
    2. However, the admin ID still remains in General settings.

    The main purpose why I need to change email ID is I try to use mailgun for email, but, it could not be sent out.

    The issue in WordPress is
    “This address is used for admin purposes. If you change this we will send you an email at your new address to confirm it. The new address will not become active until confirmed.@

    However, I would never receive any email.

    1. I have tried to setup in Gmail under WP Mail SMTP but does not work.
    Versions:
    WordPress: 4.9.6
    WordPress MS: No
    PHP: 5.4.16
    WP Mail SMTP: 1.2.5

    Params:
    Mailer: gmail
    Constants: No
    Client ID/Secret: No
    Auth Code: No
    Access Token: No

    Server:
    OpenSSL: Yes
    PHP.allow_url_fopen: Yes
    PHP.stream_socket_client(): Yes
    PHP.fsockopen(): Yes
    PHP.curl_version(): Yes
    Apache.mod_security: No

    2 I have tried to setup in Send Grid, and it says:

    There was a problem while sending a test email. Related debugging output is shown below:

    Versions:
    WordPress: 4.9.6
    WordPress MS: No
    PHP: 5.4.16
    WP Mail SMTP: 1.2.5

    Params:
    Mailer: sendgrid
    Constants: No
    Api Key: Yes

    Debug:
    cURL error 18: transfer closed with 116 bytes remaining to read

    Question:
    Is there a way to change admin email address under General Settings? (not under Users as there is no more users with the old email address)

    Worst come, not sure if emergency.php can help.

Viewing 3 replies - 1 through 3 (of 3 total)

  • You can do this right in your database. Do you have access to your cPanel? Go to “phpMyAdmin”, your database… OPTIONS table – “admin email”.
    This should let you change it without needing the “verification” email.

    Thread Starter Mortgage

    (@tzeweic)

    Hi Kim White, sorry, I am not using cPanel, as I am not using Sharedhosting.

    Do you know where I can find in Filezilla?

    Filezilla is a free FTP program you can search for it.
    You will need to know your login info.

    Shared hosting should also give you some type of cPanel access.

    FTP will not give you database access.

Viewing 3 replies - 1 through 3 (of 3 total)
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