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  • Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi GATHH,

    Thanks for reaching out.

    Turning on Advanced Matching can help – https://fatcatapps.com/knowledge-base/advanced-matching-woocommerce/

    Please feel free to get back to us if there is anything else.

    Kind regards.

    Thread Starter GATHH

    (@golfasian)

    Thank you – we have that turned on.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi GATHH,

    Thanks for your reply.

    Facebook might continue to show a message saying that the click ID is sometimes missing. This is usually related to traffic not coming from Facebook. If the traffic comes from somewhere else, the click ID won’t be present with the event.


    If you need further assistance, please don’t hesitate to reach out

    Kind regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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