How to cancel incorrectly allocated credits?

  • Resolved jiten23

    (@jiten23)


    7 years, 10 months ago

    I have recently started use of WC Wallet on my website – earthbaby.in.

    2 issues:
    1. I want wallet credit to be assigned only after admin approval. I have unchecked the last box in settings (so no auto credit happens). However, I still see that auto credit is being done.
    2. There are a couple of cases where credits have been assigned automatically and I want to reverse that. How can I clean up the wallets?

    Thank you for creating WC wallet. Really appreciate it. Looking forward to your response on the issues above

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  • Plugin Author hemnathmouli

    (@hemnathmouli)

    Hey @jiten23 ,

    Thank you for using my wallet. I would love to help you on this.

    1. Go to WC Wallet > Settings > Uncheck the option 'Automatically Cancel Order On "Send Cancel Request" and Refund Credits', all the Cancel requests will be displayed in WC Wallet > Cancel Request, where you can approve the refund request.

    2. If you want to clean up a particular user’s wallet, you can Go to Users > edit on particular user then you can find their credits, only admin can edit other’s credits.

    Also if you wanted to clean up credits to multiple users, I have add it as a feature to WC Wallet plugin.

    Please let me know if you need any features with this WC Wallet, I would make the possible way.

    Thanks again,
    Hemnath Mouli

Viewing 1 replies (of 1 total)
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