How to add or remove the additional information box in the woocommerce checkout

Hi @menichetti50,

Once you add product attributes and enable the “Visible on the product page” option, the additional information tab will automatically appear on the single product page.

However, if you’ve added attributes and also turned on the “Visible on the product page” option, but it’s still not showing, a plugin, your theme, or a custom code might hide this tab on the single product page.

The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you do not see the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To determine which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

I hope that helps! Let me know how that goes. Looking forward to helping you.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

good morning Sorry for the delay, but that is not what I indicated with the capture, I will send it again and explain myself. When completing a purchase, at the bottom, it does not appear (ADDITIONAL INFORMATION: ORDER NOTES (OPTIONAL) this is on my page https://www.mueblesraquel.es, but the other one that I have https://www.mueblechic.es does appear and it does not I know how to activate it, so that it appears on the page. Thanks and sorry for bothering.

https://prnt.sc/jK8oy1uWhyKp

https://prnt.sc/SQkpZ4S-StAO

Hi @menichetti50,

Thanks for getting back to us. I understand that you’re having an issue with the “Additional Information: Order Notes (Optional)” section appearing on your checkout page. If you’ve tried any other steps and are still unable to hide this section, you can use the following CSS code to hide it:

.woocommerce-additional-fields {
    display: none !important;
}

You can add this CSS to your site by going to Appearance > Customize > Additional CSS in your WordPress dashboard. Please remember to clear your cache after adding the CSS, as old versions of your site might be stored and can prevent the changes from appearing.

Let us know if there’s anything else we can help you with.

Hello, what I want is for it to appear (ADDITIONAL INFORMATION:), not remove it, since the screenshot is not attached. all the best

https://prnt.sc/Hm6jA7dJL3Mz

Hello menichetti50

Thank you for your repy.

If you want to add an extra field Additional Information on the Checkout page then you need to use a plugin.

Here are two popular plugins that provide this feature:
1- Conditional Checkout Fields & Edit Checkout Fields for WooCommerce
2- Checkout Field Editor

Please visit the relevant links to learn more about the features provided by these plugins.
Note that the Checkout Field Editor is a 3rd party plugin and the support is not covered by WooCommerce.

I hope this helps.
Let me know if you have any other questions. ??

Best regards.