• Resolved ihenan99

    (@ihenan99)


    I have created a image popup where only image will show as popup. Now I want to add a link on that image. So that, when someone click on that popup image, that will take to relevant link. How would I achieve that>

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  • Dear @ihenan99 ,

    Thanks for the interest.

    To achieve that please, go to the Advanced section and open the Action on popup content click.
    Once done, choose the Redirect option, enter the URL in the designated area.
    See the screenshot for visual aid: https://prnt.sc/LhZA4qwsl9D9

    Afterwards, simply update the popup.

    Let us know if this helps.

    Thread Starter ihenan99

    (@ihenan99)

    Hi, I have did the same way you instructed. Also, There was an option on Advance settings called redirect, but there wasn’t any field where I can put any redirect link(I mean “url” option)
    Here is the link: https://prnt.sc/05o-MZCp-IfP

    Dear @ihenan99 ,

    Thanks for letting us know.

    This isn’t how it should look.

    Please, uninstall and reinstall the plugin and let us know if you see the URL input field.

    While reinstalling, please, make sure to have the “Delete popup data” OFF from the plugin settings.

    If reinstallation doesn’t help, then this could be because of a conflict between our plugin and one of the plugins or themes you have.
    To figure that out, may we ask you to deactivate all the plugins you have and in case the issue is fixed, by activating the plugins one by one, locating which plugin causes the conflict.
    With the same logic, please, try to check the conflict between our plugin and the installed themes.
    Please, keep us updated about the results if you do find out what other plugin or theme conflicted with ours.

    Looking forward to your response.

Viewing 3 replies - 1 through 3 (of 3 total)
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