We have a legitimate use for a hidden field in the jetpack forms. We use an auto reply plugin to send the user a confirmation email when a user submits one of our various forms.
There was no way to have the auto reply include the form name in the reply. Ie thanks for sending a “Contact Us” form or thanks for sending us your “Wholesale Application” etc.
I had to add a “Form” field as a dropdown with only one option using the form name as that one option, ie Contact Us, Wholesale Application, Team Sponsorship Application. That way in the auto reply I can call the {Form} in the response.
Examples:
https://www.oakridgebbq.com/about-us/contact-us/
https://www.oakridgebbq.com/about-us/wholesale-info/
https://www.oakridgebbq.com/teams/oakridgebbq-team-sponsorship-application/
Which allowed me to personalize the auto reply response as such:
Hi {First Name}!
Thanks for your {Form} submission! It has been received.
We will be in contact with you as soon as possible. Please be sure and check your spam folder, as sometimes our reply emails still land there.
Thanks!
[Signature moderated]
If the “Form” name field was hidden we could still collect the data needed to personalize the auto-reply, but it wouldnt look as clunky to the end user.
Thanks,
Brad Trump
CTO / VP Operations
Oakridge BBQ, LLC