• Resolved neal86

    (@neal86)


    Hi, I create an affiliate account for my friend, but there is no way to set the password for the account.
    1. May I know how to set/get the password?
    2. How I can create an affiliate link of the product for an affiliated?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    May I know how to set/get the password?

    Once you fill out the required contact information, your new affiliate will receive an email with their username and password. They will automatically be approved, but will still have to log in to agree to the terms & conditions and set their preferred payment method. A WordPress user account will also be created for the affiliate. The password generated by WordPress will be sent to the affiliate via email.

    How I can create an affiliate link of the product for an affiliated?

    Please check the following documentation.

    https://wpaffiliatemanager.com/add-creatives-ads-affiliates/

    Let me know if the information above helps you.

    Thank you.

    Thread Starter neal86

    (@neal86)

    Hi, I create a affiliate account for the test, but I didn’t receive the email about the user name and password,

    Thread Starter neal86

    (@neal86)

    I do a test and found I have to create both affiliate and user account for affiliate,

    Can I change the commission rate? How?

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    Hi, I create a affiliate account for the test, but I didn’t receive the email about the user name and password,

    Please do the following:

    1) Enable debug in the affiliates manager settings
    2) Reset the log file
    3) Do a test affiliate registration
    4) Go back to the settings and check the log file to see if the email was sent by the plugin

    Are you trying to register by logging in as an admin? If so no new WordPress user account will be created. You can either log out of wp-admin or open the registration page on a different browser to test it (where you are not logged into wp-admin).

    If the log file confirms that there was no error when WordPress sent the email, that means email is getting lost somewhere else. Usually this type of issue occurs on servers where there are various restrictions in place (example: number of outgoing emails, type of email address used). You can install a SMTP plugin to bypass these restrictions and send email using a SMTP server.

    Can I change the commission rate? How?

    To change the commission rate/amount of an existing affiliate, you will need to go to their profile.

    Let me know if the information above helps you.

    Thank you.

    Thread Starter neal86

    (@neal86)

    Got it ,thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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