How does your system work out the number of loyalty points?

  • Resolved wood1e

    (@wood1e)


    1 year, 9 months ago

    hi
    We recently converted to WooCommerce and installed YITH loyalty Points, where even if we set the points to be 1 = ￡1 of spend there is some wierd calculation that happens when a coupon is used.

    This is the logic:

    The product costs 1.19 so it gets 1 point for 22 (quantity), so total points is 22
    then it update that value due to coupon usage and this is the calculation
    ?
    ( item line subtotal – item discount ) / item line subtotal * total points

    So rather that what the ‘total cost is’ for example if the checkout total is ￡50 then the customer gets 50 points, the YITH applies the above math!

    With YITH the total is ￡190, but only 132 points are awarded!!

    Does you plugin do this? Do it work out 1 point per ￡1 spent?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hey ,

    Thank you for sharing your query with us,

    We reward per currency spent points based on the order total so for example If the Product price is ￡200 and if you applied ￡20 as discount using coupon then the order total will be ￡180 and our plugin will reward 180 points in this case based on the conversion stated by you which is 1 point = ￡1 spent.

    Regards

    Thread Starter wood1e

    (@wood1e)

    Many thanks for the details.

    Thread Starter wood1e

    (@wood1e)

    Sorry I meant to ask, does you plugin have an import system?

    As we would need to migrate our customers points to your plugin?

    Plugin Author WP Swings

    (@wpswings)

    Hey,

    Thank you for the response,

    Currently, the import feature is present in our pro plugin so you can check our pro plugin for this feature .

    Regards

    Thread Starter wood1e

    (@wood1e)

    Many thanks for your repsonses, I will look at your Pro plugin

    Plugin Author WP Swings

    (@wpswings)

    Thank you for showing interest in our pro plugin.

    You can go through our pro plugin and if you face any issues regarding the features then you can connect with our support.

    Regards

Viewing 6 replies - 1 through 6 (of 6 total)
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