How does the Inbound Email work?

  • Resolved awijasa

    (@awijasa)


    7 years, 2 months ago

    Hello,

    On Dashboard > CRM or /wp-admin/admin.php?page=erp-sales, There is a widget called Total Inbound Emails. In my case, it stays at 0. How can I get it to increment?

    Is it counting the replies to emails that I sent through CRM > Contacts > Click a Contact name > Email?

    I set up the IMAP email and the test was successful. However, it seems like replies to the emails I sent through WP ERP CRM are not being counted or tracked as inbound emails.

    Please let me know what you think.

    Thanks,

    @awijasa

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