• Resolved adabob

    (@adabob)


    This error appeared:
    2024-06-07 02:55:29: Scheduled: background_scan: WRONG_SITE_RESPONSE TEST ACTION: scanner__controller ERROR: Operation timed out after 50001 milliseconds with 0 bytes received

    Any advice how to fix it appreciated.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @adabob,

    One of these actions may help you:
    1) Check if our IPs are available from your webserver: https://cleantalk.org/help/cleantalk-servers-ip-addresses (points 2 and 3).
    2) Check if CURL support and allow_url_fopen (in php.ini) options are available and enabled on your webserver.?You can ask about this your webmaster or your hosting provider.
    3) WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → change the “Use WordPress HTTP API” option → Save Changes.

    After each action click “Synchrinize with Cloud” in the plugin settings, wait until the rotating icon disappears and refresh the page. Is there a result?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

    Thread Starter adabob

    (@adabob)

    Too much response without basic how to help. We are not all programmers or techs. Sorry

    Thread Starter adabob

    (@adabob)

    Was easier to delete the plugin and reinstall it. If it happens again, probably will just use another plugin

    Plugin Support amagsumov

    (@amagsumov)

    Hello @adabob,

    If the problem re-appers, it would be better if your reach us directly via our private support system:

    https://cleantalk.org/my/support/open

    I’m sorry for the inconveniences caused.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘How do you fix this error?’ is closed to new replies.