How do I undo a change when I don't have any access to the site?

  • Resolved jillpan

    (@jillpan)


    9 years, 1 month ago

    Hi,

    I was trying to make an edit to the site and I was using the WooCommerce plugin and put in my editor for style.php for my TopShop theme the following code:
    ‘.stock.in-stock {
    display: none;
    }’
    Then when I tried to load anything from the site it just displays a server error with the error code 500.
    Is there a way to rollback my site back to a couple of days ago before I made this change? Or is there any other way to edit my site without having to go to the site itself? I already invested a lot of time into the site and would hate to have to start completely over again just because of one mistake…

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    You can use your FTP to do that. Every hosting offers FTP so you can use that, as well as File Manager.

    And if you’re using GoDaddy then it’s also possible to revert back. Let me know. ??

    Regards,
    Hardeep

    Thread Starter jillpan

    (@jillpan)

    I just asked my web host to reset the site and it resolved the issue.

    Glad to know that. Have a great day. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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