• Please how do I solve the HTTP Error 500 issues…making the site say …this page is not working?

    • This topic was modified 6 years, 11 months ago by sabutey.

    The page I need help with: [log in to see the link]

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  • Hi,

    This is an internal server error.

    You need to contact your web hosting company to look at your error log to find out what is causing your error and fix it accordingly.

    If you want to try finding the cause and fixing it yourself, you can refer to the following article.
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Thank you

    Hello @sabutey,

    You may have installed new plugin your wordpress.

    Follow the steps:
    1. Login to your HOSTING ACCOUNT and OPEN the PHPMYADMIN.
    2. Choose the Database and export.sql file of the website.
    3. No, CLick on the “Search Button” and enter “active_plugins” at the Words or values to search for (wildcard: “%”), fond at least one of the words, and select all tables.
    4. Now, the database will only show “Active-Plugin” Row in Wp-Option Table.
    5. CLick EDIT and in the Option_Value >> delete all the active plugins entry. (Copy and paste it in text file in your computer).
    Then you can login to your WP-admin account and activate one by one plugin.

    It may solve your problem.

    Thread Starter sabutey

    (@sabutey)

    It is unfortunate.

    I tried but it didn’t work….I even deleted the plugins in the PHPMYADMIN…but still the issue persisted.

    It looks like your website is no longer online, but I do see an error_log file which likely contains the details behind the 500 error.

    FTP into your website or use cPanel -> File Manager to view that file and it should tell you what needs to be done.

    If you’re not familiar with PHP errors, feel free to post the contents in here and I’ll give you my suggestions.

Viewing 4 replies - 1 through 4 (of 4 total)
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