How Do I Revert From 3.0.1 To WordPress 2.9.2 ???

  • When I updated my WordPress to version 3.0.1 the Plugin “Support Tickets” stopped working properly and now when someone tries to “send” a ticket the form just sits there with a little wheel spinning. Although the form does come through it does not work properly as the Plugin “Support Tickets” did on version 2.9.2

    There seems to be no resolution from the publisher of “Support Tickets”, and unfortunately I have come to rely on the Support Tickets Plugin, (training all my clients to use it), but now I need to revert to the older version of WordPress to hopefully get the Plugin working properly again.

    Please Help… How do I revert to older version of WordPress and why in the world does WordPress not have a “restore older version” option, right alongside the “Update” option?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Have you tried deactivating the plugin and reactivating it?

    Thread Starter toddsdonald

    (@toddsdonald)

    Yes, Deactivating and reactivating the Plugin did not help.

    danka

    (@danka)

    This should fix your problem… File support-tickets/scripts.js

    jQuery(document).ready(function() {
    try {
    jQuery(‘div.suptic.form > form’).ajaxForm({
    beforeSubmit: supticBeforeSubmit,
    dataType: ‘json’,
    success: supticProcessJson
    });
    } catch (e) {
    }

    try {
    jQuery(‘div.suptic > form’).each(function(i, n) {
    supticToggleSubmit(jQuery(n));
    });
    } catch (e) {
    }
    });

    function supticBeforeSubmit(formData, jqForm, options) {
    supticClearResponseOutput();
    jQuery(‘img.ajax-loader’, jqForm[0]).css({ visibility: ‘visible’ });

    formData.push({name: ‘_suptic_is_ajax_call’, value: 1});
    jQuery(jqForm[0]).append(‘<input type=”hidden” name=”_suptic_is_ajax_call” value=”1″ />’);

    return true;
    }

    function supticNotValidTip(into, message) {
    jQuery(into).append(‘<span class=”suptic-not-valid-tip”>’ + message + ‘</span>’);
    jQuery(‘span.suptic-not-valid-tip’).mouseover(function() {
    jQuery(this).fadeOut(‘fast’);
    });
    jQuery(into).find(‘:input’).mouseover(function() {
    jQuery(into).find(‘.suptic-not-valid-tip’).not(‘:hidden’).fadeOut(‘fast’);
    });
    jQuery(into).find(‘:input’).focus(function() {
    jQuery(into).find(‘.suptic-not-valid-tip’).not(‘:hidden’).fadeOut(‘fast’);
    });
    }

    function supticProcessJson(data) {
    var supticResponseOutput = jQuery(data.into).find(‘div.suptic-response-output’);

    supticClearResponseOutput();

    if (data.redirect) {
    supticResponseOutput.addClass(‘suptic-redirecting’);
    supticResponseOutput.append(data.message).slideDown(‘fast’);
    data.redirect = data.redirect.replace(‘&’, ‘&’);
    window.location = data.redirect;
    }

    if (data.invalids) {
    jQuery.each(data.invalids, function(i, n) {
    supticNotValidTip(jQuery(data.into).find(n.into), n.message);
    });
    supticResponseOutput.addClass(‘suptic-validation-errors’);
    }
    if (data.captcha) {
    jQuery.each(data.captcha, function(i, n) {
    jQuery(data.into).find(‘:input[name=”‘ + i + ‘”]’).clearFields();
    jQuery(data.into).find(‘img.suptic-captcha-‘ + i).attr(‘src’, n);
    var match = /([0-9]+)\.(png|gif|jpeg)$/.exec(n);
    jQuery(data.into).find(‘input:hidden[name=”_suptic_captcha_challenge_’ + i + ‘”]’).attr(‘value’, match[1]);
    });
    }
    if (data.quiz) {
    jQuery.each(data.quiz, function(i, n) {
    jQuery(data.into).find(‘:input[name=”‘ + i + ‘”]’).clearFields();
    jQuery(data.into).find(‘:input[name=”‘ + i + ‘”]’).siblings(‘span.suptic-quiz-label’).text(n[0]);
    jQuery(data.into).find(‘input:hidden[name=”_suptic_quiz_answer_’ + i + ‘”]’).attr(‘value’, n[1]);
    });
    }
    if (1 == data.spam) {
    supticResponseOutput.addClass(‘suptic-spam-blocked’);
    }
    if (1 == data.error) {
    supticResponseOutput.addClass(‘suptic-form-ng’);
    }
    supticResponseOutput.append(data.message).slideDown(‘fast’);
    }

    function supticClearResponseOutput() {
    jQuery(‘div.suptic-response-output’).hide().empty().removeClass(‘suptic-form-ng suptic-validation-errors suptic-spam-blocked’);
    jQuery(‘span.suptic-not-valid-tip’).remove();
    //jQuery(‘img.ajax-loader’).css({ visibility: ‘hidden’ });
    jQuery(‘img.ajax-loader’, jqForm[0]).css({ visibility: ‘hidden’ });
    }

    // Toggle submit button
    function supticToggleSubmit(form) {
    var submit = jQuery(form).find(‘input:submit’);
    if (! submit.length) return;

    var acceptances = jQuery(form).find(‘input:checkbox.suptic-acceptance’);
    if (! acceptances.length) return;

    submit.removeAttr(‘disabled’);
    acceptances.each(function(i, n) {
    n = jQuery(n);
    if (n.hasClass(‘suptic-invert’) && n.is(‘:checked’) || ! n.hasClass(‘suptic-invert’) && ! n.is(‘:checked’))
    submit.attr(‘disabled’, ‘disabled’);
    });
    }

    // Exclusive checkbox
    function supticExclusiveCheckbox(elem) {
    jQuery(elem.form).find(‘input:checkbox[name=”‘ + elem.name + ‘”]’).not(elem).removeAttr(‘checked’);
    }

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘How Do I Revert From 3.0.1 To WordPress 2.9.2 ???’ is closed to new replies.

Tags