How do I revert back?

  • Resolved itsybitsyfisty254

    (@itsybitsyfisty254)


    5 years, 4 months ago

    Hello,

    How do I delete the code and revert back to how the site was before? from the URL attached, you can see that the contact form and the testimonial images are messed up on the home page. I deactivated and deleted the plugin but issue is still not resolved.

    Kindly assist.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Joshua David Nelson

    (@joshuadnelson)

    Hey there!

    Sorry you’re having this issue. If you have deactivated the plugin (or deleted it), then it should revert. This plugin uses action hooks within WordPress, and without the plugin code there is nothing being done with those hooks.

    It’s more likely that there is a caching issue (either your site’s cache or a server cache). Depending on how your site is setup, you may also need to clear your browser cache (seems less likely).

    There is nothing stored in your database or on your site after this plugin is deleted.

    Best,
    Joshua

    Thread Starter itsybitsyfisty254

    (@itsybitsyfisty254)

    I have tried to clear cache (using w3 total) and browser history but still the same. Also page width doesn’t fit perfectly now. You have to scroll side by side.

    I’m using Foundry theme.

    Thread Starter itsybitsyfisty254

    (@itsybitsyfisty254)

    The issue was with the cache plugin, deactivated it and the site is now perfect. Let me try out your plugin without the cache and experience it, I have seen good reviews.

    Thread Starter itsybitsyfisty254

    (@itsybitsyfisty254)

    This is resolved.

    Plugin Author Joshua David Nelson

    (@joshuadnelson)

    Hey there,

    Glad you figured it out!

    For future reference, if there are issues with the site often it’s because it relies on jQuery (or other scripts) being loaded in the head section, or at least above the element (like the contact form). You can exclude scripts from being moved by this plugin via filters (see the main plugin page for details).

    If you’re not looking to get into the code or just need jQuery handled, there are a couple of options: a) you can globally set “Keep jQuery in the head” via Settings > Scripts to Footer, and/or b) you can selectively deactivate the plugin’s behavior on specific pages via the page editor box.

    Let me know if you have any other questions/issues!

    Thanks,
    Joshua

    p.s. I’d recommend WP Rocket as a caching plugin if you’re having issues with W3. WP Rocket is a bit more of an intuitive user interface and easier to use, in my opinon.

    Thread Starter itsybitsyfisty254

    (@itsybitsyfisty254)

    Thank you for the insights. I’ll reach out in case of any challenge. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘How do I revert back?’ is closed to new replies.