How do I restore all my site stats after deactivation

  • Resolved samsl72

    (@samsl72)


    4 years ago

    I’ve redesigned my wife’s site on a staging server and I deactivated JetPack, following the guides on the site and still messed it up. How can the Site Stats be restored to her LIVE Domain ‘ https://www.themerchantbaker.com/ ‘?

    She has years worth of data and now it is only showing from the beginning of March ’21.

    Any help and direction would be fantastic.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hi @samsl72,

    Apologies for the delay in following up with you on this. We’re working through a bit of a backlog.

    I merged the historical stats for this site back into the live site. In the future, when you’re moving between development and live sites, make sure to disconnect Jetpack in both places first. You’ll find this at Jetpack > Dashboard in your WP Admin. Scroll down to find the Connections area. Click the “Manage site connection” link where your site is listed. Next, click the red Disconnect button: https://d.pr/i/GS0Jww

    After you’ve got your site cloned or moved from staging to live (or whatever else your situation is), you can reconnect both sites to Jetpack.

    There were also a few subscribers I migrated back to the correct site. ??

    Let us know when you need us!

Viewing 1 replies (of 1 total)
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