How do I recover nameservers issues?? Pls help!

  • Pls navigate me in this problem.
    I believe the hosting (nameservers) are on ifastnet.com – that I lost pw to login.
    Talking to godaddy didn’t help.
    Can not get to my WP dashboard so I can not “turn off” plugins.
    I have bluehost account now and wonder if i can just move my domain there?? How?

    This is the original (old now) message i was recieving from WP:

    Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Elementor.

First, visit your website (https://thetailart.com/) and check for any visible issues. Next, visit the page where the error was caught (https://thetailart.com/wp-login.php) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

https://thetailart.com/wp-login.php?action=enter_recovery_mode&rm_token=WHRzcOeOMKLqPDCpjrKcHg&rm_key=1j8LaKfcKsCgTp5OVlEkWk

To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.5.3
Current theme: Neptune Portfolio (version 1.0.7)
Current plugin: Elementor (version 3.0.13)
PHP version 7.4.8

Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 331 of the file /home/vol1_5/epizy.com/epiz_26705919/htdocs/wp-content/plugins/elementor/includes/managers/elements.php. Error message: require(): Failed opening required '/home/vol1_5/epizy.com/epiz_26705919/htdocs/wp-content/plugins/elementor/includes/elements/column.php' (include_path='.:/usr/share/pear/')

Get premium hosting from https://ifastnet.com, free domain name, unlimited disk space,,,, far too many features to list.

    Thank you all!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Moderator t-p

    (@t-p)

    How to deactivate all plugins when not able to access the administrative menus:

    Try manually resetting your plugins (no Dashboard access required).

    I have bluehost account now and wonder if i can just move my domain there?? How?

    You need to discuss this with bluehost. We here have no control over it.

Viewing 1 replies (of 1 total)
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