How do I populate automatic lists?

  • Hello there.
    I hv woocommerce integration active, but no list was created based on that integration. Had it off and back on already, but it’s still empty.

    I would like to send specific emails to customers that buy/bought A vs B, but all I have on “Automatically Created Lists” is “Select List…”

    I had sales in the last days which triggered emails to customers, but not the right ones…

    Is there a way to manually populate it? I really need to fix that!

    Tks, Ivan

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hi Ivan,

    What kind of list are you trying to create? I ask because a “Send Event” sounds like it might actually be more appropriate in your case. If you go to Options > Send Events, that is where you can create it. Here, you can set it up to automatically send an email when a specific WooCommerce action happens (such as a purchase, etc.).

    Thread Starter ivan-daudt

    (@ivan-daudt)

    Hi Jay,
    Thank you for your reply and yes, “send event” is what I would like to use.

    I found my way to see the woocommerce list. At first I thought the list would appear in the drop down, then I realized I hv to go thru: 1)Select that option in the list; 2) Click the button; 3) Click the tab.

    At that point, the only action I see is “Send Email do Selected Groups”, and what I’m trying to do is to combine “send event” + “wocommerce list”.

    Action type “X Time After Purchase” on “Send Events” does not enable additional filters, while “Send Later” at the email level only shows a blank field under that choice…

    My question becomes: Can an “Send Event” for “X Time After Purchase” respect the “Woocommerce List” criteria with “Send Later” used as filter at the email level?

    Sounds complicated, but all I’m trying to do is send email “H” to those who bought “hats” some days later, while those who bought “shirts” would get email “S”, not mixing subjects.

    Can I do so?

    Tks, Ivan

    Plugin Support jaysupport

    (@jaysupport)

    Hi Ivan,

    Unfortunately, there is currently no way to do that. You can have it send an email immediately after the purchase of a specific product. However, the “X Time After Purchase” option applies to all products and you cannot set it to be for only one product. It’s a good idea, however, and something we can look into adding in a future update.

    Thread Starter ivan-daudt

    (@ivan-daudt)

    Hi Jay,
    Ok. Thanks for the update.
    I’m happy to know you like the idea!

    Count on me to help translate your plugin to brazilian portuguese.

    Will deactivate all automatic send events for those emails I already did and sent it manually for now…

    Can’t wait to have this new release!

    Take care.

Viewing 4 replies - 1 through 4 (of 4 total)
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