• Hello

    My wp-admin page was showing blank.

    I deactivated the child theme and then I was able to access the wp-admin page.

    So something in my child theme is creating an issue….I’m just not sure what it is…it’s been working for ages it’s a child theme based on Louis theme.

    I installed SSL and made https recently so don’t know if it is to do with that.

    Where do I begin in terms of finding out the error?

    I have quite a few pages/inc/files etc in child theme how do I find out what is causing the problem?

    The website shows fine when child theme is installed it is just the wp-admin page that dosen’t work and a slider on the page too.

    Thank you

Viewing 1 replies (of 1 total)
  • Hi Kanger,

    First thing coming to my mind is how did you disabled the child theme without access to wp-admin? ??

    Now, assuming you have FTP or some other kind of file access to the website the best way is to enable debug mode and look in the log file,
    For this open the wp-config.php file situated in the root of your website and replace anything you have about debug there ( by default one line: “define(‘WP_DEBUG’, false);” ) with these:

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    Then make sure you have the troublesome child theme active, go to your wp-admin page (that will be blank), then open the “debug.log” file inside the /wp-content/ directory – there will be the thing that caused the blank screen.
    Don’t forget to change back “‘WP_DEBUG’, false” when finished ??

    Another place to search for information about this is the web server logs (Apache?) – access to this log is provided by your hosting provider somewhere in your web hosting control panel.

    Good luck!
    Alex.

Viewing 1 replies (of 1 total)
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