[NSFW] How do I establish what setting is causing the constant break?

  • Resolved charlindabyrd

    (@charlindabyrd)


    1 year ago

    Good Day,

    Since installing Pagespeed Ninja Pro, my website has been down regularly with the site displaying

    This page isn’t working

    fortheloveofgolf.co.za didn’t send any data.

    ERR_EMPTY_RESPONSE

    Looking at the latest error logs on the server side, these are listed:

    [Sat Mar 16 06:04:12.729464 2024] [lsapi:error] [pid 945291] [client 74.125.208.47:49399] [host fortheloveofgolf.co.za] Backend fatal error: PHP Fatal error: gd-webp cannot get webp info in /home/forthel1/public_html/wp-content/plugins/psn-pagespeed-ninja/ress/classes/imghandler/gd.php on line 484\n

    [Sat Mar 16 05:22:29.235811 2024] [authz_core:error] [pid 925441] [client 121.46.71.53:32974] AH01630: client denied by server configuration: /home/forthel1/public_html/xmlrpc.php

    What do I disable first, if not the whole plugin?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Denis Ryabov

    (@dryabov)

    Disable “Serve images in next-gen formats” optimization. I’ll try to understand where this gd-webp issue comes from and release an update with a fix if possible.

    Plugin Author Denis Ryabov

    (@dryabov)

    Try version 1.3.4, the issue should be fixed there.

    PS. Currently, any error in the WebP processor in PHP results in a Fatal Error. I’ll try to prepare a patch for PHP so that in future versions of PHP it will simply issue a Warning instead of a Fatal Error (because there are other types of Fatal Errors in WebP processor that are very difficult to detect in advance).

    Plugin Author Denis Ryabov

    (@dryabov)

    I’m closing this issue as resolved. On the one hand, an additional check has been added to the plugin to eliminate the main source of this issue. On the other hand, I’ve sent a patch to PHP so that reading WebP images does not result in a Fatal Error: https://github.com/php/php-src/pull/13774

Viewing 3 replies - 1 through 3 (of 3 total)
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