How do I change the payment message to customer

  • Resolved deforner

    (@deforner)


    3 years ago

    Hello,

    I use the plugin in my webshop and I tried to customize my customer-processing.order email. Mollie always adds the message:

    We have not received a definite payment status. You will receive an email as soon as we receive a confirmation of the bank/merchant.

    How do I customize this message or can I deactivate it? I tried to use the Loco Translate plugin but it didn’t work. I found the message in line 1534 in the Abstract.php file.

    Best regards
    Dennis M?ller

    • This topic was modified 3 years ago by deforner.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @deforner,

    Could you please give it a try with the latest pre-release version from here?: https://github.com/mollie/WooCommerce/releases/tag/7.0.3-beta1
    There is some more work being done on the translations, but these should be editable.

    Kind regards,
    Niklas

    Thread Starter deforner

    (@deforner)

    Hello @niklasinpsyde,

    I used the specific version and it doesn’t work. When I changed this specific text in the german version with the Loco Translate plugin, the English text gets printed in the email instead of my translation.

    It really bothers us that the mollie plugin adds a text to an email which we can not change at all. Is there anything we can do? Maybe a filter or something?

    Kind regards,
    Dennis M?ller

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @deforner,

    Translating these strings with Loco Translate works fine for us with the latest pre-release version:
    https://drive.google.com/uc?export=view&id=1Cl3wz9q3kJo_A4Gwgkz0wzA18-16LGFg
    So there may be a problem with the translations on your site in general. Are any other changes to the translations applied on your site? It may be worth checking your /wp-content/languages/plugins path for old translation files and remove them if there are any.
    Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    Hopefully, the above information helped you out.
    If you have any further questions, please feel free to reopen this topic or create a new one.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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