• Resolved Jenny Chan

    (@jpychan)


    The site uses TranslatePress, and when the customer makes an order in a new language, the invoice is translated and retains weird characters like “!trpst#trp-gettext data-trpgettextoriginal=3486#!trpen#InvoiceNumber#!trpst#/trp-gettext#!trpen#”.

    Is there a filter or something I can add to the code to stop the translation? The invoice needs to be in the main site language anyways.

    Jenny

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  • Hello Jenny @jpychan,

    Thank you for reaching out and sorry for the inconvenience.

    This issue likely needs a closer inspection from our technical support team to find a possible solution. Could you please reach out to us through our support form and provide details of the issue? This will allow us to assist you more effectively.

    Thank you for your understanding.

    • This reply was modified 4 months, 2 weeks ago by Ahmed Imran.
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