• Resolved brunozanza

    (@brunozanza)


    Hello

    How can I send the invoice to the customer by email automatically ?
    I tried in test mode, the invoice is created but is not sent to the customer.

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  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @brunozanza,

    The way our free plugin creates an invoice automatically is when you select order email notifications in which it will be attached, under WooCommerce > PDF Invoices > Documents > Invoice > Attach to: The attachment process will create an invoice document with its respective number:

    A screenshot that displays the Attach to setting

    In the Professional extension, there is another way to create documents, based on the order status (without the need to attach it), specifically the Create automatically for setting. That is, if you select the Processing or Completed order status for this setting, the PDF document will be created only when the order reaches any of these order statuses:

    A screenshot that displays the Create automatically for setting

    As you may have noticed in both examples, I have used the Processing and Completed order statuses, because these are the ones I recommend selecting to generate PDF documents only in orders where you have received a payment. Of course, you can select other email notifications or order statuses (if you have the Professional extension), if generating documents on unpaid orders is not a problem for you or if your site does not allow placing unpaid orders.

Viewing 1 replies (of 1 total)
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