How can I load and update automatically user data the leads through the live cha

  • Resolved egadriandroid

    (@egadriandroid)


    5 years, 5 months ago

    How can I load and update automatically user data the leads through the live chat? My usecase is, I put a custom plugin for my client’s wordpress, then load the customerly chat in their dashboard, or just logged in user with certain role.

    After use that method from above with success, I want to upgrade it and use customerly to it’s potential. Because the chat only show when user logged in, I want customerly load and update my client’s email, name, website address etc. Can you help me here so I can achieve that? I already research and tried it (localize / wp_localize_script), but still no success.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author customerly

    (@customerly)

    Hi there,

    Thank you so much for asking.
    The Live Chat WordPress plugin is ready to collect the user’s email and data.

    What about the website address? Is it a default field in WordPress?
    If so we need to upgrade the plugin to support it.

    Let me know,
    Luca

    Hello @egadriandroid

    I want to suggest you to try Acquire. I am a user myself and it automatically maps all the customer details – URL, past conversations, email id, etc

    You can get the information under the customer profile section of their website.

    I hope this helped.

Viewing 2 replies - 1 through 2 (of 2 total)
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