How can I get the product details to always be open/expanded?

Hi @dwnl

The “Product details’ block on product pages are always closed/collapsed, I have to manualy open this block every time I open a product, or after I clicked the “update” button. How can I get this block to always be open/expanded?

From what I understand, you’re looking to keep the ‘Product Details’ block on your product pages open at all times, instead of its default collapsed state. This makes sense, especially if you’re frequently updating your products.

The ‘Product Details’ block you’re talking about seems to be the Product Data meta box. WordPress typically remembers the last state (open or closed) of the meta boxes and displays them the same way when you next edit a product. But if this isn’t happening, there might be a conflict with your theme or another plugin.

Here are some steps you can take to solve this issue:

1. Clear your browser cache: This issue can sometimes be due to your browser cache. Clearing it and checking the page again might help.
2. Deactivate all your plugins except for WooCommerce: If the problem goes away, reactivate each plugin one by one. This will help you identify the plugin causing the conflict.
3. Switch to a default WordPress theme like Storefront: If the issue is with your theme, this will help identify it. Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts.

If none of these steps work, could you please share your site’s System Status with us? It will give us a better understanding of your site’s setup and help us identify the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

Also, if there are any fatal error logs, please share those with us as well. You can find them under WooCommerce > Status > Logs.

Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

:-):-):-)

I found it myself…
On a product edit page click on the SCREEN OPTIONS tab in the right top corner.
Make sure that: Enable full-height editor and distraction-free functionality. is UNchecked.
This will solve it.

• This reply was modified 1 year, 4 months ago by SLV.

Hi @dwnl

I found it myself. On a product edit page click on the SCREEN OPTIONS tab in the right top corner. Make sure that: Enable full-height editor and distraction-free functionality. is UNchecked. This will solve it.

That’s fantastic news! I’m glad you were able to find a solution to your issue. The ‘Screen Options’ tab can indeed be very helpful for customizing your editing experience. Thank you for sharing your solution with us, it might help other users facing the same issue.

I’ll go ahead and mark this thread as resolved. However, if you ever have more questions or issues in the future, don’t hesitate to kick off a new topic.

Hope you have a fantastic day!