We sincerely apologize for the delay in responding to your message and understand your disappointment with our service. We recognize that timely communication is crucial, and we take full responsibility for falling short of your expectations.
Customer satisfaction is our top priority, and we are actively working to address and rectify this issue. Rest assured that we have already replied to your message, and we kindly ask you to check your inbox for our response.
Once again, we are sincerely sorry for any inconvenience this has caused, and we thank you for your patience and understanding. If you have any further concerns or questions, please feel free to reach out, and we will do our best to assist you promptly.