• I want to run an action hook if the Renewal Payment is Failed. Can You suggest to me which action hook of your plugin I can use for this purpose?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hey @nadimcse

    Thank you for using our plugin

    So we need to know are you using free or pro plugin? Because this hook is only in the pro version of our plugin

    Please confirm us so we can help you accordingly

    Regards,

    Thread Starter Mahmudul Haque Nadim

    (@nadimcse)

    Thank you for the prompt response. I’m using the free version.

    Plugin Author WP Swings

    (@wpswings)

    Hey @nadimcse

    Ok so there will be no use of that hook because it’s for pro version only

    If you upgrade than please tell us we will provide you for sure

    Regards,

    Thread Starter Mahmudul Haque Nadim

    (@nadimcse)

    Hello @wpswings

    I’ve got access to the pro version of my client’s website. Can you please suggest to me now which action hook should I use for capturing the events for ?Renewal Payment is Failed?

    Thread Starter Mahmudul Haque Nadim

    (@nadimcse)

    Hello @wpswings,

    I’m stuck in the middle of a project. Can you please suggest me which action hook should I use for capturing the events for Renewal Payment is Failed

    Plugin Author WP Swings

    (@wpswings)

    Hello @nadimcse

    Please tell me which gateway you are using. If you are using the official stripe then we have already in the plugin, we can send you else if any other gateway then you need to connect to our support, Team will provide you according to your website after checking

    Please update us so we can help further

    Thank you

    Thread Starter Mahmudul Haque Nadim

    (@nadimcse)

    Hello @wpswings ,

    Thank you for the information. Kindly share the action hook’s details for the official stripe gateway. For other payment gateways, I’ll contact to your support team. Also, share the link of your official support portal.

    Plugin Author WP Swings

    (@wpswings)

    Hey @nadimcse

    For Stripe:

    do_action( 'wps_sfw_cancel_failed_susbcription', $result, $order_id, $subscription_id );

    For support connect here

    Thread Starter Mahmudul Haque Nadim

    (@nadimcse)

    Hello @wpswings ,

    I’ve open a support ticket on that. Please assist me there.

    Thank you.

    Plugin Author WP Swings

    (@wpswings)

    Sure we will guide you further on this

Viewing 10 replies - 1 through 10 (of 10 total)
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