How can I deactivate OHWO Form connector plugin

  • Resolved brianp7653

    (@brianp7653)


    1 year, 9 months ago

    Can someone guide me how to deactivate the OHWO Form Connector plugin? The page link above is apparently a resolved issue for Contact us forms not delivering to email inbox. I have the same issue. I have no problem with the guide reply from plugin support (my Optimize Email Sending?option is NOT enabled.) The author of the thread found the solution herself, but no one explained how to deactivate the offending plugin. Help please.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • lisa

    (@contentiskey)

    If it is true that the “OHWO Form connector plugin” is not visible in your WP-Admin dashboard with all other installed plugins….

    If the “OHWO Form connector plugin” is available in your plugins directory in your file manager* then rename the plugin’s specific directory. Renaming a plugin’s folder will deactivate the plugin.

    If the “OHWO Form connector plugin” is not available in your plugins directory in your file manager* then I would suggest contacting OWH support directly. https://ohwo.com/support/

    (File Manager* in your web hosting account)

    Thread Starter brianp7653

    (@brianp7653)

    I have found a successful fix in an earlier thread. It worked. My WPForms contact us form is working well and being received to my email. Thanks. The thread was –

    Jade Alombro 

    (@jadealombro)

    1 year, 9 months ago

    Hello @booklabyrinth,

    Thanks for writing in and we’re sorry to hear about the trouble you’re facing.

    When you get the chance, can you please try setting the From email to an email that matches your site URL? For example, if your site’s URL is example.com, try an email like [email protected].

    Please also set the From and Send to Email Address settings to different emails.

    Glad to hear that helped, @brianp7653. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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