How can I arrange when to send a mail?

  • Resolved Wil

    (@arbmil)


    8 years, 5 months ago

    I have installed the plugin and it looks good. But on this moment when a customer made a order he coma directly a invoice. I would check first if the product are avaible and then switch the order on hold. On that moment I will send the invoice to the customer.
    Is this possible?

    With kind regards,

    Wil
    My excuses for my bad English

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hi Wil,
    If you disable all attachments except for the ‘Customer Invoice’ and perhaps the ‘Completed Order’ emails, you should be good. The Customer Invoice email is manual email.

    Ewout

    Thread Starter Wil

    (@arbmil)

    Hi Ewout,

    Thanks for thr suggestiom. But is see no result. In the plugin only activate Invoice(Customer) but when I place a order the customer become directly the invoice. In the plugin I don’t have a option “Complete order”I’m working with the Dutch free version.

    With kind regards,

    Wil

    Thread Starter Wil

    (@arbmil)

    Hi Ewout I?m sorry I was forgat to save. When the Customer now makes a order he don’t recieve a Invoices. Now I must find a way after I have checked if the product on stock in the local store to send the Invoice.
    How can I that related at the order status in WooCommerce?

    With kind regards,

    Wil

    Plugin Contributor Ewout

    (@pomegranate)

    Hello Wil,
    With the new settings, the invoice will be sent as soon as you set the order to the ‘Completed’ order status. Alternatively, if you go into the order details, you can manually send the ‘Custom Invoice’ email (‘Klantfactuur’) from the top right, under ‘Order actions’ (‘Bestelling-acties’).

    Hope that helps!
    Ewout

    Thread Starter Wil

    (@arbmil)

    Thanks Ewout this works! Now I must change the text in the email that will sending.

    grtz Wil

    Plugin Contributor Ewout

    (@pomegranate)

    You’re welcome! That email is an official WooCommerce email, so you can change it via the WooCommerce templates or with a plugin (there are several email customizer plugins out there). Good luck!
    Ewout

    Thread Starter Wil

    (@arbmil)

    Thanks Ewout I found the solution with the try on error principe.

    grtz Wil

Viewing 7 replies - 1 through 7 (of 7 total)
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