• Resolved meisha

    (@meisha)


    I made a jetpack account and it destroyed my ability to password protect my website through cPanel. I deactivated JetPack, but whatever it did won’t release. I went to cPanel and reset the password protection, but it isn’t working now. Does anyone know if there’s a way to completely go back to before I activated JetPack? thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor James Huff

    (@macmanx)

    What is the URL of the site with the problem?

    Thread Starter meisha

    (@meisha)

    Hi James! I ended up restoring my site to the previous day and that got all the heebie-jeebies out of it, so I was able to delete JetPack. Everything is back to like it was before JetPack, so all’s good. Thank you for responding! :).

    • This reply was modified 4 years, 9 months ago by meisha.
    Plugin Support supernovia

    (@supernovia)

    Glad you’ve got it resolved. If you wouldn’t mind sharing a bit more info about what password protection option was conflicting, we’ll note it. Was it .htaccess based?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘How can completely get rid of JetPack?’ is closed to new replies.