• Resolved Drauth

    (@drauth)


    I set notifications for New comments and New Comment Awaiting Moderation to another user than me, the site admin, but I still receive notifications too.
    Is it normal? How avoid this?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @drauth,
    Thanks for your message.

    This usually happens when another plugins is causing a conflict.
    Do you have any other comment plugins installed or plugins that use the comments system for something else? An example of this would be a review plugin.

    Thread Starter Drauth

    (@drauth)

    No, I don’t have any plugin of this kind…
    Here the list of installed plugin:

    Backup and Staging by WP Time Capsule
    Better Notifications for WP (!!!)
    Easy WP SMTP
    iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent
    ManageWP – Worker
    Optimize Database after Deleting Revisions
    Quick Page/Post Redirect Plugin
    Widget Logic
    Wordfence Security
    WP Go Maps (formerly WP Google Maps)
    WP Go Maps – Visitor Generated Markers
    WP Google Maps – Gold Add-on
    WP Google Maps – Pro Add-on
    WPML Media
    WPML Multilingual CMS
    Yoast Duplicate Post
    Yoast SEO

    Plugin Author bnfw

    (@voltronik)

    Hi @drauth,
    Thanks for your reply.

    Looking at the list, my first guess would be the Easy WP SMTP plugin overriding a setting somewhere. If you deactivate this, does it work as expected?

    Thread Starter Drauth

    (@drauth)

    Hi,
    I made deeper investigations and I discover that messages arrive to the selected recipient in your plugin, but ALSO to me, the site first administrator, the one you set when you install WP.
    Did I miss some setting?
    Thanks
    Simone

    Plugin Author bnfw

    (@voltronik)

    Hi @drauth,
    Is the extra admin email address the same as another admin on the site? Or is it a completely separate email address that you added in WordPress Admin > Settings > General?

    Thread Starter Drauth

    (@drauth)

    I set Better Notifications to send to this user https://prntscr.com/KmlIL7EEh6V2
    Anyway, I think I figured out why I ([email protected]) I was receiving a copy of comment/notifications. I didn’t flag off these settings https://prntscr.com/-TaGGJPh9G_y

    Thanks, Simone

    Plugin Author bnfw

    (@voltronik)

    Hi @drauth,
    Ah, great. Glad you worked it out and got it working.

    If you need anything else, just let me know.

Viewing 7 replies - 1 through 7 (of 7 total)
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