How are user tracked if they reject the cookies

  • Resolved TIT

    (@titecon)


    1 year, 10 months ago

    Hello,

    How are user tracked if the reject the cookies? We would like to track “potential clients” that reject the cookies. Our second question is why our filter in matomo not working properly cos it still shows us user that are “direct traffic”

    Thanks!

Viewing 3 replies - 16 through 18 (of 18 total)
  • Plugin Support emermatomo

    (@emermatomo)

    Hello @titecon By default, when a user visits only one page view during a visit, Matomo will assume that the visitor has spent 0 to 1 second on the website. This has a few consequences:

    • when the visitor views only one page view, the “Time on Page” will be 0 seconds and the “Visit duration” will be set to the value of the config flag default_time_one_page_visit, which defaults to 0 seconds.
    • when the visitor views more than one page, then the last page view of the visit will have a “Time spent on page” of 0 second.

    If you wish, It is possible to configure Matomo so that it accurately measures the time spent on the last page of a visit. To better measure time spent on the page,?follow these instructions in the JavaScript Tracking Client guide.

    Thread Starter TIT

    (@titecon)

    Thanks to clarify that topic. Does not make sense for us that Matomo need some extra effort to fix that. Maybe there is a Matomo Update coming soon to fix that for everyone using Matomo?

    Plugin Support emermatomo

    (@emermatomo)

    We appreciate your feedback. we have shared it to the team. Unfortunately, we cannot provide a time frame for this yet. Sorry for the inconvenience caused.

Viewing 3 replies - 16 through 18 (of 18 total)
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