Hover submenu not loading properly and in footer social media icons are disturbe

Hi dear @webdeveloperess ,
Thank you for contacting us.

Will you please kindly deactivate the plugin “Plugins: Asset CleanUp: Page Speed Booster” and let us know to investigate further? The mentioned plugin conflicts with 10Web Booster and may create issues for the website.

Regards, Mane

Dear Mane Grigoryan

Thank you for your reply. That plugin is in testing mode and I had activated it 1 day ago only but this issue was from the day one after installing 10web booster.

Kindly look into it

Thank you

Hi @webdeveloperess ,
Thank you for your patience.

Will you please kindly update 10Web Booster to the latest version and let us know?

Looking forward to hearing back from you.
Regards. Mane

Already updated to the latest version and cleared server cache, but still facing the same issue. Please let me know the solutions for this if it can solved or not ?

Dear @webdeveloperess ,
Thank you for the details.

The website has a 500 status code. Please, check the screenshot.

10Web Booster is in Test Mode and does not affect the website for now. As after clearing the website cache the issue is not solved, it is not connected to cache and should be from your server.

Will you please kindly ask your hosting provider to solve the issue so that we can troubleshoot further?
Regards, Mane

Dear Mane Grigoryan(@manegr)

Thanks for your quick response but please let me know how I solve the issue of menu and social icons layout positions.

[ redundant link removed ]

https://ibb.co/0swKTKK
https://ibb.co/tHZbRLs

• This reply was modified 1 year, 6 months ago by webdeveloperess.
• This reply was modified 1 year, 6 months ago by Jan Dembowski.

Dear @webdeveloperess ,
When we are making changes on your website to solve the mentioned issue, the website gets fully broken.

The cause is the error mentioned above. Thus we will only be able to solve the initial issue after the website loads with 200 status code.

Regards, Mane

Dear?Mane Grigoryan(@manegr)

Thanks for quick response once again

Error 500 status code removed from the website kindly review the website once again I will be very thankful to you.

Hi @webdeveloperess ,
Thank you for your patience.

After thorough investigation we have found an issue which currently prevents your website from optimization. We are preparing a hotfix and will release it as soon as possible.

We kindly ask for your understanding. I will make sure to keep you posted.
Regards, Mane

Dear?Mane Grigoryan(@manegr)

Thank you for solving the issue of menu and social media icon. But now one more issue arises.

Now we are not able to index our website homepage which is being optimized by 10web plugin in google search console.

But when we are using the 10web plugin in testing mode it is working fine.

Kindly look into it as it is effecting our search engine optimizing results.

Please look into it ASAP

Attaching the image for references

https://ibb.co/F66wyTs
https://ibb.co/wWPwv7v
https://ibb.co/Jp4NP1L
https://ibb.co/DkpTDxQ

Dear?Mane Grigoryan(@manegr)

Is there any update on the issue as your team is also working on google search console errors and currently, we are putting the 10web plugin in testing mode, but your team is enabling it as a result our website getting search console error and removed from google.

Please let me know how much time it will take to resolve the issue, I will be thankful to you.

Hi @webdeveloperess ,
Thank you for contacting us.

We are sorry for any caused inconvenience. Unfortunately the solution is still not released. However, please, enable Test Mode. We will not make any changes on your website for now.

Thank you for your cooperation.
Regards, Mane

Hi @webdeveloperess ,
Thank you for your patience.

I am happy to let you know that we have released a new version of 10Web Booster which should solve your issue.

Will you please kindly update 10Web Booster to the latest version and let us know to check further?

Regards, Mane