Hotspot Video not loading

Okay, I made a quick test video. Please check that you followed all of these steps:

https://www.useloom.com/share/8e323a7861144d31ad990090a5f606ee

Let us know if you still have any confusions.

• This reply was modified 5 years, 8 months ago by RexTheme.

Yes same issue, I guess it is a plugin or theme conflict. can I email address you? will send you example and login.

Hi @adminish,
Yes, there is a possibility of plugin or theme conflict.

Please send us the temporary access via our website, and we will try to fix the issue.

Thanks.

Thanks for the great support! Works fine now.