HOSTING RELAY : ESMTP No Grid/Plesk Relay Access Allowed From…

I’ve got the same issue.

All MX records are right, server is fine, website is fine. Wake up this morning to emails not being able to be sent.

On hold to Godaddy for 40 minutes now.

anyone have a fix?

This is the error:

View post on imgur.com

Hi @neilgee,

I hope you are doing well.

It seems to be your hosting issue contact your hosting provider to resolve this issue. Meanwhile, you can use Brevo to resume your Post SMTP service.

Thanks and regards,
Support Team – WPExperts

I have a similar problem on Godaddy, was anyone able to fix this?

Hi

I’m having the same error since the last update, no emails sent since yesterday, I’m on Siteground cloud account and no other changes to the site or DNS records. Version 2.5.9.2 just released does not fix it

Hi @neilgee

It seems like the issue is with the Plesk server; You need to talk to Plesk support or follow this doc.

@davidiborra @jmrwp @jarrydpaton44
To better address your issue, kindly create a new thread and provide us with detailed information.

Thanks and regards,
Support Team – WPExperts??

We’ve had the same problem for 2 days:

p3nlsmtp17.shr.prod.phx3.secureserver.net : HOSTING RELAY : ESMTP No Grid/Plesk Relay Access Allowed From …………

@haseeb0001 I am not using Plesk, website is on RunCloud

Please downgrade the plugin to an older version, test this issue, and let me know.

You can use Rollover Plugin to downgrade to older version.

Thanks

Hi, We are also experiencing the same issue on our website. I rolled back the plugin until v2.5.8 but I am still getting the same error.

Hello I have the same problem with our website.
p3nlsmtp13.shr.prod.phx3.secureserver.net : HOSTING RELAY : ESMTP No Grid/Plesk Relay Access Allowed.

The messages can’t be sent to the email address. It is now 7 days but there’s still issue. Please help.

• This reply was modified 1 year, 3 months ago by marveedev.

Hi @all,

The mentioned issues are related to Godaddy-managed hosting. You can switch to other email services that POST SMTP offers including, Brevo, Office365, Gmail, Mailgun etc.

For more information on setting up a new socket you can visit our documentation page.

Please let us know if still there is anything we can help you with.

NOTE: Feel free to start a new thread for any issues that are related.

Thanks.

Started having this same issue with a few of my websites. Not using Plesk or GoDaddy. The server is a LiteSpeed server with CPanel. Nothing else has changed other than the plugin update so can only assume its an issue after the update.

The log to paste when you open a support issue:
p3nlsmtp17.shr.prod.phx3.secureserver.net?: HOSTING RELAY : ESMTP No Grid/Plesk Relay Access Allowed From ***My IP***

Hi @christaplin ,

Hope you are doing good. Can you please create a new thread so our team can follow-up on your case.

Thanks!