Horribly poor support

  • I was close to paying the extremely exorbitant price for the Pro version ($210).

    Due to a problem with the plugin, I contacted support. I can only agree with the bad reviews online, support is terrible, or more precisely, non-existent!

    At least it saved me a lot of money!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Sharabindu

    (@sharabindu)

    Hi,

    I humbly request,

    1. Did you run into a problem with the plugin that we couldn’t fix? If you can’t prove that, change the review, please.
    2. Did you have any problems with the free version, or spoke to support about the problem?
    If not, what is the meaning of giving a bad review?`

    Thread Starter Schwabe71

    (@schwabe71)

    I wrote to support several times. But he didn’t think it was necessary to answer.
    Now I can happily do without it.

    Plugin Author Sharabindu

    (@sharabindu)

    Do not harm anyone even if you do not benefit. Have a good day

    Plugin Author Sharabindu

    (@sharabindu)

    Look, we have provided backend access and a frontend demo for the plugin. Then anyone can easily understand how the plugin works and what features it has.

    We programmers are trying to provide the best service to the user. And we believe we have had no issues with the plugin. You can check the backend demo of the plugin.

    All of our free plugin users and premium users are satisfied with using the Plugin. We provide plugin support with equal importance to everyone. A careless statement of yours will influence many new users in the wrong direction.

    Our free plugin has lots of features, users are using them and we think real users are happy. Buying the premium version for extra features.

    We are grateful to those who are with us and helping us develop the programming.

    Plugin Backend Demo:

    Frontend demo:

    Plugin Docs

Viewing 4 replies - 1 through 4 (of 4 total)
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