Homepage section -> Services don’t appear on the frontpage

Hi
Thanks for contacting to us.
I have checked Customizing ? Homepage section settings
Service settings and its working fine at our end.
Let me know did you install webriti campaniomn plugin
Once you will install and activate the “Webriti Companion” plugin, your homepage will show. And service settings and other section settings will show in the customizer.

See the below screenshots. After activating the plugin all sections are showing.
https://prnt.sc/tcja5q
Also, make sure you have assigned the “Home page” template on your homepage.
https://prnt.sc/vajjp9
https://prnt.sc/vajkt7

Let us know for any confusion.
Thanks
Akhlesh

Hi
1.) Yes, the Webriti companion plugin is downloaded and activated.
2.) Home template is assigned to my homepage

I checked all the screenshots you sent me, I have all those options enabled. Also I know for a fact that those options have to be enabled because as I’ve mentioned, other than the “Services”, everything else is appearing. So if I go to “Homepage section settings” –> “Slider settings” –> “On” then a Slider will appear on my homepage. If I do the same with “Project settings”, the default projects appear on my homepage.

But when I go to “Services settings”, I click “On”, nothing appears on my site. The previously mentioned projects and slider would not work in case one of my settings were incorrect.

Also noting that 2 days ago all the services were there and working fine, but then they just disappeared.

Thanks,
Krisztian

Also to provide some screenshots:
1) Projects settings turned on (working)

View post on imgur.com

2) Projects settings turned off

View post on imgur.com

3) Services settings turned on (not working)

View post on imgur.com

4) Services settings turned off

View post on imgur.com

Hi @dodokrisz0312
Its really strange, theme is working fine at our end.
Let me know are you using any other plugin except Webriti campanion plugin.
If yes kindly deactivate all plugin one by one and check your issue resolved or not bz it may be any plugin conflict with the theme.

Thanks for your patience.
Webriti Support team

Hi,
Yes, I’m using a bunch of plugins for many things, but I didn’t install any of them at the time this stopped working.
I tested it, deactivated all plugins one-by-one and it didn’t change anything.

Also I’d like to mention that I’m using a child theme, and I checked everything that could be different from the parent theme, but didn’t find anything here either.

My next step was gonna be creating a new child theme from Busiprof, but strangely when I create a new child theme now, at the “Homepage section settings” I only have 1 option, the “Recent blog settings”. So in this new child theme there are no Services, Slider or Projects options.

I’m all out of ideas here.

Best regards,
Krisztian

HI
If you are using your own child theme based on Busiprof.
In that case, you need to do rename your child theme by the name “Busiprof child” check line number L360 already checked for theme name “Busiprof child”
The theme name is case sensitive so use the same name as what I have mentioned.
Let us know for any confusion.

Thanks
Akhlesh

Hi,
Thank you for your support, your answers were very helpful! I have managed to figure out what my problem was. Although I’m not sure I understand why.

As I mentioned, I’m using a child theme, named “Busiprof Child“, and in my style.css it is also mentioned “Theme Name: Busiprof Child”. For whatever reason if this is the name of my theme, my services are totally gone, everything else is there (original problem). But I checked the link you sent me for the possible theme names, and I renamed my theme in the style.css to “LazyProf” and also to “vdequator“, and both are working fine, “Services” are back on my page.

So my problem is solved by this, but I don’t understand why naming it to “Busiprof Child” or “Busiprof child“, the “Services” are gone. I’d appreciate it if you could find my an explanation for this!

But still, thanks for the help!
Krisztian

Hi
Its really strange service settings are showing perfectly in customizer.
See the snapshot .
If possible send meyour admin detail at my email address

akhlesh[dot]nagar04[at]gmail[dot]com

So that we can check what’s going wrong with your end.

Thanks