Homepage not updating

  • Resolved Vineet Jain

    (@diviniolimited)


    2 years, 6 months ago

    Hi, I changed my theme from ‘X’ to ‘GeneratePress’ 4 days ago. All the pages and posts are working fine, and they have translated well in the new format. However, the homepage has not moved to the new format.

    I am using W3TC for cache, and cloudflare CDN. Hostgator is my hosting provider. I have cleared cache in every place at least 10 times a day for the last 4 days. I have checked all the settings on my wordpress blog and theme customization.
    In fact, for a brief period of time my website was showing the new homepage on Safari, but when I cleared Safari’s cache and browsing history, it again reverted back to old homepage.

    I have removed ‘X’ theme after I moved to ‘GeneratePress’, however I suspect something of it shall be remaining stuck somewhere in my website.
    Another thing is, the new posts that I am publishing are also not showing up on homepage.

    Additionally, I found that in some browsers and places the “Recent Posts” are also not updating even on pages and post-pages. Some posts are also showing in ‘x’ theme format – however most of the posts are in ‘GeneratePress’

    Additional information: In the last 4 days, I have played with W3TC and cloudflare extensively and changed many settings to resolve the problem. Right now, W3TC and cloudflare are working on maximum settings(?) – basically, everything is ON in both of them.

    I have also removed quite a number of plugins for security and otherwise while making my transition to new theme. I am not sure whether this is relevant information though.

    Things tried so far:
    – I have also deactivated homepage caching on W3TC.
    – Tried disabling W3TC – no effect
    – Disabled browser and page cache – no effect
    – Connected W3 Total cache with cloudflare at API level – No effect
    – Tried making homepage a static page – no effect
    – Haven’t tested in thorougly, but newer version of website is loading on MOBILE devices.

    Please help.

    • This topic was modified 2 years, 6 months ago by Vineet Jain.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @diviniolimited

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    I’ve checked the website and also tried to go around the cache.
    First time loading I am seeing this:

    After bypassing the cache:

    Please confirm that the second screenshot is as it should be.
    You mentioned that the issue persists once W3 Total Cache is disabled, which automatically means that this is not related to W3 Total Cache.
    However, the problem lies in the cache. Some hosting providers, such as HostGator or Bluehost, might automatically install a must-use plugin that enables the Endurance Page Cache. YOu can disable in WordPress>Settings>General, and set the level to 0 in the Cache Level dropdown, under Endurance Cache.

    I would also advise manually deleting the wp-content/cache/ folder and purging the Cloudflare cache.

    Let me know if this helps!

    Thanks!

    Thread Starter Vineet Jain

    (@diviniolimited)

    Thank you Marko. In touch with Hostgator team to get it resolved. I think I am moving in right direction now to resolve the problem.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @diviniolimited

    Thank you for the information.
    Let me know how it goes.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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